ArchCare at Carmel Richmond Healthcare and Rehabilitation Center

I am very pleased with the care my mom and it would have gotten a 5 star but the food is disgusting. It looks disgusting taste disgusting smells disgusting and I wouldn't feed it to my dog or any other animal for that matter. They need to give patients an lotion. I have to bring my mom 2 meals every day. She missed me 1 day due to a snowstorm and her sugar dropped very low. My suggestion is to give better food to the patients since their benefits are paying you enough. My mom has been here for 3 weeks and I haven't seen a good meal served yet. The staff are kind courteous caring compassionate and work very hard. Please do something about the food
4 7 years ago (23-03-2018)

I was a patient there from May 2017 to June 2017. I thank God I was brought there from a California hospital. There was not an employee there I didn't like. Aside from being so wonderful to me P/T got me walking again. I have never met a crew of young people being so kind to me. The nurses and medical assistants went beyond their job duties just to help me in any way they could. I want to thank all who work there for their help and compassion and most of all for making me feel human again. Hopefully I won't have to go to a nursing home again but if I do, I pray it will be Carmel Nursing Home. Thank you Janet Marchese
5 7 years ago (07-01-2018)

An excellent facility that meets your every need in a timely and professional manner. The staff is caring and attentive, making you feel like family, not just a patient. I would highly reccomend this place to everyone . My first posting, I hit the wrong amount of stars, if I could give them 10 I would.
5 8 years ago (28-11-2017)

Most of the staff who attended to my husband's care were responsive and compassionate. He was in 3 different facilities in the past 12 months due to health problems. The facility was clean. My husband and I both felt this was the best rehab he has been to. The food?? I think it would be better if there were more options for each meal. From the admissions staff and on, we were pleased. Thank you.
5 8 years ago (09-07-2017)

Reading these reviews I still experience the same pride I did so many years ago when I was an employee there. Biggest & really only complaint I can see is the food which I always thought was excellent. Especially in comparison to other institutional foods. Always thought of Carmel as my finishing school & they did a great job.
5 8 years ago (12-09-2017)