Audio Light & Music

Staff were helpful and accommodating with my needs for sound equipment on short notice. As someone who grew up in a family-run music retail shop I know it’s tough to keep a shop like this going with Big box and online options. Customer service is the key. Big thanks to Tom for working with us. I’ll be back...they have some sweet Gretsch kits I want return and drool over.
5 8 years ago (13-04-2018)

If I could give this company a -5 start review I would do it. I own a small business and we had a urgent need for a mixer amp yesterday, so I stopped by ALM. They sold me a used mixer amp and claimed that their tech had checked out the unit. I bought it and asked about the warranty and the salesperson assured me that it would work. I bought the unit from him and also several new microphones. We took the unit to my customers site and checked it out prior to the installation and the unit did come on, but did have significant distortion. Needless to say, my customer was not a happy camper, so with very little time left in the day, we found another mixer amp from a ALM competitor that worked perfectly! So, I called ALM today to let them know of the problem I had and they were not interested in refunding my money, they would only offer store credit. (just an aside, how many of you would accept store credit from a company that clearly did not properly check out their used equipment before selling it?). Anyway, my response to him was that since they have a full time repair technician on staff, I proposed that the their technician check out my claims of a faulty unit, and if he could demonstrate that the unit did work properly, then I would keep the unit. He declined my offer, so my advice to future ALM customers is to get their policy on buying used equipment IN WRITING prior to making a purchase.
1 8 years ago (06-06-2018)

I stop in occasionally. Friendly staff and a unique stock of instruments and equipment. I appreciate that they arn't one of the big chains. I recommend using them for at least one of your go to stores.
5 8 years ago (21-03-2018)

No complaints. The staff is knowledgeable and friendly. I will be making a purchase.
5 8 years ago (18-05-2018)

I have been buying instruments, gear, accessories, and getting advice from these guys for years. THEY ROCK!
5 8 years ago (09-03-2018)