Reviews
These guys are great. It was my first accident in a big truck and these guys have the patience of saints. They did everything they could to help get my truck and trailer off the road and even towed it to Pennsylvania where it could be worked on. They where very professional in every aspect. I would definitely recommend them to anyone who needs a tow truck big or small.
5
7 years ago (14-04-2018)
They towed my car and damaged it. Badly. Of course, and then they act as if it came there like that. The front drivers side looked like it was rubbed against a white car, or a white wall? It wasn't pretty. I'm currently looking into options to have them stripped of their state recovery title. Possibly a petition. They don't need to be collecting money from Baltimore County taxpayers if they can't function with decency.
1
7 years ago (19-04-2018)
Considering the stress level of having to pick my Daughter up after her first accident. The guys were so kind and caring from the driver calming my Daughter to helping with directions to their lot. The Owner was so considerate keeping the shop open while i made multiple phone calls to avoid being charged storage over the Thanksgiving holiday weekend. I enjoyed chatting with him while we waited for the next tow truck. It really made the day a little easier.
5
8 years ago (28-11-2017)
One of their drivers slammed on his breaks in front of me and had no working break lights. I put my hand up in a "what thr heck" manner and the driver flipped me off. Even before that he was driving agressively and cutting people off. Its when employees are given too much freedom and complaints are ignored that guys act like this freely without care for representing their company. I called to conplain and the woman seemingly did not care nor offer for me to speak to a manager. I work the same job she does and i know the difference between companies who care and those who do not. What a sad way to represent a business from both the driver and dispatcher.
1
7 years ago (17-04-2018)
Sonny Was single handedly the reason Ive changed my mind about the company(having previously only encountered their drivers on the road).. He, and his son were more professional, and he even worked with me to pay less than I owed, after having my van sit for nearly a month.. He didnt have to do that..Though their drivers still drive extremely aggressive, the owner is atleast a nicer guy..
3
7 years ago (14-03-2018)