Bank of America Financial Center

I was promised $1,000 as a bonus if I opened a new account and deposited $50,000 in my business checking and charged $2,000 on my new credit card. I did everything according to what the VP said to do within the time guidelines, and now I've been ghosted by the powers that be for more than 6 months. It is suspicious that they had nothing in writing, it was all verbal. So far they have reneged on the promise with no reason why. Fortunately I have an email and text chain. Hopefully this review will get their attention. If not, next stop, Minnesota Attorney General's office.
1 7 years ago (06-06-2018)

Stay away from BOA. Customer service is worthless, sound like high school dropouts reading from a script. They also started to charge me $5 a month for my savings acct. I have had this for years and out of the blue they take money out of my acct. When I signed up, they told me checking and savings were free with direct deposit, but I guess they have to find a way to steal more money, since they were caught opening accounts in existing customers names, so illegals could process their checks at the bank ,(for a fee). Update: went to the teller assisted ATM in Plymouth MN to get money. It was not maintained and I slipped. BOA representative "Nancy" says they are not responsible for maintaining the area around the ATM, and said that BOA will not disclose who is responsible. I had surgery today to repair the torn achilles tendon and will have to go to the dentist on Friday to get two of my teeth capped. So not only does BOA open false credit cards, and open other lines of credit in their customers names, they also lie and refuse to take responsibility for the dangerous conditions of their property. I wasn't going to sue if I received an apology, but I feel that they need to take responsibility for this. I don't need the money, and have excellent health care, but I will find an ambulance chasing attorney tomorrow that will end up costing them a lot of money. I will drag this out for ten years if I have to. If anyone knows a really aggressive attorney in MN, please post his/her name and #
1 7 years ago (06-03-2018)

Great experience. In and out, no hassle and friendly teller.
5 7 years ago (06-01-2018)

Always helpful and nice
5 8 years ago (19-04-2017)

Nice place
2 9 years ago (11-03-2016)