Bill Lawrence Salon

I wanted to share a bit of feedback on my experience with Donna on Sept 23. The services I received were a trim, deep conditioning, and blowout. My hair looked very nice when I left the salon, but I have to share that by the time I got home ad examined my hair closely, I noticed that I still have a FULL head of split ends. I asked Donna to give my hair a deep trim as I had not had it trimmed since April. I asked her several times if all the split ends were cut and she confirmed that they were. It astonishes me that a professional hair dresser could not see that another half inch needed to be cut from my hair. I can understand if I asked her not to cut too much, but I did quite the opposite -- I asked her to keep cutting until it was healthy. The difference between hair looking nice right after a visit to the salon and having a healthy mane is quite huge. And I spent my time and dollars in pursuit of a healthier head of hair. Very disappointing outcome. Secondly, I asked her to make the back shorter that the top of my hair because of the different curl patterns in my hair and eventual shrinkage when I wear it curly. Indeed she assured me that she understood what I was asking for and that it was cut as such. I have since worn it curly, and I have a mullet, exactly what I asked her to be aware of. I have to say that I was thoroughly disappointed with the quality of services I received, especially after the salon was recommended by a very good friend. I would suggest that Donna receive additional training on cutting curly hair, at the very least. My hope is that this will help you improve your customer experience going forward.
1 9 years ago (05-10-2017)

If you want to look good ladies and gentlemen, go see Bill Lawrence's.
5 8 years ago (26-05-2018)

One of the worst haircuts of my life, added 20 years. My hair is fine and curly, I asked for a fun, low maintenance cut that was sexy. He cut my hair high in the back and slanting forward, it's akin to a lopsided cake pop. The cut would do nicely on a twice retired docent for the Smithsonian in comfortable shoes who loves to play Mahjong every Wednesday. I am athletic, in my 40's and just started a new very busy career, I've had NO positive feedback on my hair from ANYONE, strangers or friends. Be careful what you ask for. Also, his services are truly overly inflated he charged $100 for a cut.
1 9 years ago (01-10-2017)

Bill Lawrence never fails to please. The shop is small and serene. There isn't a lot of confusion. The staff is on time and focused on their clientele. You emerge a more beautiful you. It is best to park elsewhere and ride over. Finding parking can be a test of patience
5 9 years ago (30-06-2017)

This is an amazing salon. Since 2008, I have been a client of Marissa's and it is the best hair decision I have ever made. She has helped me constantly transform my look while always maintaining the health of my hair. Extremely sweet, personable, and helpful, Marissa is any clients dream cosmetologist. Her range and versatility is extensive and the needs and comfort of the client is always her main concern. She can do ANYTHING from simple, everyday hairstyles to extreme, creative colors and cuts. Everyone that I have recommended to her has been pleased with her service! I promise you will not regret sitting in hair chair!
5 12 years ago (09-03-2015)