Reviews
We checked in late around 3am. We had a miscommunication on booking our cabin. And we found this place. The hotel itself is very clean, good breakfast and very cheaply priced. Katie, the front desk lady was more than understanding and nice. She seemed like we have known each other our whole lives. It made me feel like I was at home. I would definitely recommend this hotel to others! And can only hope you get the same service my husband and I received. We will be back again!☺
5
8 years ago (06-10-2017)
This is a fantastic little hotel, friendly staff and clean room. It appears that the rooms have been recently updated and everything seems clean. We arrived later in the evening and Erin was an absolute joy! We decided to have a couple beers at their in house bar and she was attentive and friendly while making sure to mind the front desk. She was great at multitasking. The next time we stay in this area we'll definitely stay here. Thank you Erin and Blackstone for a great stay and experience!!!
5
8 years ago (29-10-2017)
Friedly staff, clean and well organized. It was a very nice stay.
4
7 years ago (29-04-2018)
Last night we had a room here booked through Priceline (never again)... We got here to check in and come to find out our reservation didn’t exist... Due to a Shine Down concert all hotels rooms in the area were booked.. Called Priceline to figure it out and they must have known it was their screw up because Priceline started searching for another hotel room for us... The nice lady at the front desk thought she would call a friend at another hotel and just see if there was anything available last minute.. She was very successful. She got us a room in Deadwood and save us from driving out of the area that we wanted to be in for the night..
Thank you very much on helping out of area travelers, in their time of need.. Went above and beyond any customer service necessary!!
In the future, When passing through the area the front desk of Blackstone Lodge will be our first call..
Thanks Again
Aaron & Becky Moellering
5
7 years ago (25-03-2018)
Excellent service and comfortable rooms. The hot breakfast is nice, but it was the same both mornings. (Sausage links, scrambled eggs (powdered kind), waffles, toast, cereal, juice and coffee.)
5
7 years ago (04-01-2018)