Brandywine Furniture & Mattresses

I am about to get a new house and this is the perfect place for furniture. The people here are really friendly and they can help you out with anything you need.
5 7 years ago (21-04-2018)

They have a great selection and we were waited on quickly by Marco. Complete gentleman and very patient.
5 7 years ago (19-02-2018)

Initially went in and purchased a midnight blue sectional and queen mattress all with no issues. Pleasant saleaman, Marco or Mario, I believe his name was. Upon delivery (after a 2 week wait) they were unable to get the sectional in my door because of the corner piece. The delivery guys tried for over 25 minutes but just couldn't get it to work. They both informed me that if I went back to the store and purchased just a sofa and loveseat it would be absolutely no problem. My aunt and I immediately left and went to Brandywine Furniture. Marco was standing out front with the rest of the sales people when we arrived and I said we are here to.pick new stuff, he laughed and walked away mumbling that new stuff wouldn't fit. We sat at his desk where he proceeded to smurk and laugh over this situation as I told him the delivery guys said sofa and loveseat would be absolutely no problem to get in period he insisted that nothing would fit in my condo except for two love seats and he was unwilling to show me any other pieces of furniture. He kept saying delivery guys had no business telling me what would fit. Huh? Thats what they do for a living, I think they would know. At that point I requested a refund. He became very loud, ignorant and rude while pretending to call the owners about a refund. My Aunt and I stood at the desk and listened to him lie to the owners where I had to actually threaten to bring the police in order to get my refund. We left Brandywine Furniture and immediately went to Bob's Furniture at Brandywine Town Center. What a wonderful experience, I now have a beautiful sectional in my condo twice as big as the one Brandywine was offering in under 3 days as opposed to 2 weeks. A much better price, a much better experience and a much better warranty. Don't ever shop at Brandywine Furniture they are a complete rip off and know nothing about customer service. Disgusting!!! Benny was the only person in that store that knows anything about customer service, the rest should be fired!!
1 8 years ago (02-09-2017)

Nice store and the prices were good. Helpful staff
5 8 years ago (03-09-2017)

This the cheapest furniture store I have seen in Wilmington Deleware.
3 8 years ago (29-10-2017)