Bruno's Heating & Cooling

Property management picked this company because trust me I wouldn’t have. Showed up 30 minutes late (no apology) then proceeded to do NOTHING due to the fact that he didn’t have a tall enough ladder for getting on the roof or a ladder to get into the attic. He took a “peak” into our attic & struggled with that due to his size. His overall assessment was “we do too much laundry” which blew our minds because he didn’t SEE or DO anything to come up with that! I’m shocked that this company has any customers.
1 9 years ago (20-03-2018)

I called to see how to change the furnace filter on my dads furnace that had been serviced by Brunos almost 2 yrs ago. A lady named Rachel answered my call. I told her my issue and she stayed on the phone with me while she googled it. Come to find out she was the accountant/billing person. She was super nice and very helpful on the phone. After about 10 mins of googling she took my name and number and promised to ask one of the techs and she would call me back. She kept her word and called me back with the answer. Next time that furnace needs to be repaired I will call Brunos without hesitation as I feel Rachel went above and beyond the call of duty. Thanks again!!!
5 9 years ago (16-11-2017)

We are new to the area and needed our furnace checked out. It would not stay on and heat the house. I called and spoke to a very pleasant woman that took my information and setup an appointment for the same day. Mike showed up and walked through everything he was doing and what the readings meant. Very professional and provide important information on my unit. I was only changed a reasonable service call amount for cleaning sensors. We discussed other annual services that were reasonably prices based on other BBB company review. I would use them for any other service needed. Very pleased!
5 12 years ago (04-02-2015)

Had air conditioner installed in December 2013 and used it a total of about 8 weeks since it's pretty cool where we live and don't run it often. It died in less than 3 years and we called Bruno's to see if they would warranty their work. The part itself was under warranty, but they would not warranty the labor on the system. I will definitely be staying away from their service in the future.
1 10 years ago (03-08-2016)

Horrible business. Bruno's installed our furnace 2 years ago and have made 6 service calls and our furnace still isn't working, despite them having a tech here for 3 hours yesterday and telling us it was fixed. Incompetent is the best word I can think of to describe them.
1 10 years ago (07-12-2016)