Robbins Heating & Air Conditioning

We are so pleased to have found this company and it's people. Our Carrier hvac system has never run properly and Lance told us we needed new duct work. Richard came over and gave us a bid and Dee, Skylar and Josh came over and installed it, cleaned up and everything runs great. Richard and McKay did a walk through to make sure everything was taken care of. Brenda is always great to deal with for scheduling! Great company, great people, great job!
5 9 years ago (12-03-2018)

Initially I wrote this review as a 2 star rating and redacted it however Robbins needs to step it up! I had our system serviced 3 weeks ago. Going into this service it had no problems, but now I have wet mildewing floors because their technician has now twice incorrectly reconnected the condenser hose. When I asked Robbins to pay for carpet cleaning or at least provide fans to prevent mildew they refused. When I asked them to comp the visit to make up for me needing to have the carpets cleaned they refused. Initially I gave them two stars because the technician was courteous but after he now twice failed a simple but critical task and his company refused to back his work I am out of patience. It’s now 2 days before Christmas I have family in town and my carpets are soaked! You broke a system that was fixed Robbins. Please call me and get this properly resolved! Update: they never called me back despite me reaching out to them approximately 6 times. I ended up paying for fans, carpet cleaning and they gave NO discount for their less than optimal work. Shame on you Robbins!
1 9 years ago (14-01-2018)

This company has no moral fiber. One of their techs ran over my friend's dog and did not stop afterwards. The tech did not slow down like everybody else did on the road, he just plowed right over her precious dog. When she reached out to them to discuss what happened, they blamed her. Typical victim blaming. I know i would not want someone to come to my house to service appliances from a company that has no remorse or value for others lives.
1 9 years ago (24-04-2018)

This company has no moral fiber. One of their techs ran over my friend's dog and did not stop afterwards. The tech did not slow down like everybody else did on the road, he just plowed right over her precious dog. When she reached out to them to discuss what happened, they blamed her. Typical victim blaming. I know i would not want someone to come to my house to service appliances from a company that has no remorse or value for others lives.
1 9 years ago (22-04-2018)

This company has no moral fiber. One of their techs ran over my friends dog and did not stop afterwards. The tech did not slow down like everybody else did on the road, he just plowed right over her precious dog. When she reached out to them to discuss what happened, they blamed her. Typical victim blaming. I know i would not want someone to come to my house to service appliances from a company that has no remorse or value for others lives.
1 9 years ago (22-04-2018)