Buchanan Music

I really hate to leave a negative review for a locally owned business - but I had a very poor experience here and want to warn anyone else that is considering Buchanan Music for a guitar repair or installation. I brought my new acoustic in to have a strap nut installed. The installation was performed, but the nut was installed at a terrible off-angle, with the result completely crooked. I was totally frustrated by the result. Once the screw has gone into the neck heel, it cannot be 're-done' .. the install is permanent. To their credit, they refunded the installation - but too late to repair the guitar. If a simple strap nut cannot be installed correctly - it does not lend confidence to other work done at this shop, and cannot recommend Buchanan Music.
1 9 years ago (08-01-2018)

Friendly and personable, local, small business. I liked being able to see what I was purchasing. Something we can't do with online purchases. For me, it was worth supporting this local store.
4 9 years ago (17-11-2017)

Very professional. I just rented my son his very first instrustment. The staff made the experience very easy.
5 9 years ago (22-08-2017)

Great work at affordable prices! I've been to Buchanan Music several times. The techs are great. Friendly service and great quality. Many thanks! Cheers, Dave
5 10 years ago (15-03-2017)

If you love music and instruments Go in and check it out,
5 9 years ago (26-11-2017)