Gilbert Music & Lessons

The piano teacher is very nice and dedicated, as well the staff. The place is not clean and not very well maintained. The location in the map should be closer to the cinemas.
3 8 years ago (29-05-2018)

Owner doesn't understand how to do business. Guy's attitude is like a grumpy old man telling everyone to stay off the lawn. When a customer complains he responds by telling you its your fault and blah blah. He'll lose a customer over a few bucks. So many options is Gilbert. Don't come to Gilbert Music and Lessons. Zero good reviews
2 10 years ago (25-05-2016)

liked nothing...would not work with me. The viola they rented me had a stripped screw and it never stayed tuned. They never fixed it. Worse customer service ever and never returned a phone call...even when I told them I wanted to pay.
1 11 years ago (08-06-2015)

The other day I switch my daughter's violin cause she needed a full size and I was almost finish paying for it, to find out that when I switched the violin they said i owe them 60% of the violin. But no one told me the day i did the switch. I found out 6 months later cause I noticed the charge on my card. Now, they said they won't return my money unless I return the violin. They said they tell their policies to their costumers when they do the exchange, but do you think I would do that. if someone tells me that I would have to continue paying for 60% more. Of course I would say NO!
2 14 years ago (21-01-2013)

Just called this store to see if they had a spit valve for a trombone. The rude gentlemen was not helpful. All I wanted to know is if they have the part. He instead tells me how I may not be able to find the part there's so many different brands. As I reply well can I bring it in and see if we can find a fit all I need is the part I can do it myself I've done it before. . He then laughs "that's why you need a new part" ^_^ "look here ive been playing this instrument for 18 years i know what im doing and know you are good at pissing off your customers i've been quoted in mesa for 20 bucks if you can beat it and find it I would like to come pick it up so how much are they so I can come pick it up? His response 50 bucks I hang up phone.
1 12 years ago (30-10-2014)