Reviews
I needed my windshield replaced out of pocket and called a few people who claimed to “give me a deal” before calling century glass, who offered me a replacement at half of what the others had quoted me. They even threw in extra coupons that I hadn’t even asked about to help me out.
They gave me an 11-3 window to replace it, but when I mentioned I was trying to get it done as early as possible, their technician Mike was at my car by 9.
Overall great service, great people, and I’m very glad to have been able to give them my business. I recommend you do the same.
5
7 years ago (23-05-2018)
Century Glass has provided me with several glass tops for pieces of furniture. All of them have fit perfectly and the older pieces have held up great over the years. The price was great and the service was top notch as well. If you need any glass for furniture, windshields, windows or showers I would strongly suggest Century Glass.
5
7 years ago (22-01-2018)
Update 4/26/2018
Hope Dansby from Century Glass customer relations contacted me a day or two after this review first posted. She requested additional information and offered to "make things right".
Now over the course of our conversation she quoted $200+ down to $160,00 for them to remove and reinstall our shower doors. She asked for pictures which we sent and called back a day later to schedule someone to come out at $200.00. So customer service made an effort and Hope was very professional.
Worker called to confirm address and arrival time and arrived on time. He removed the shower doors and frame, cleaned and removed the old sealant and reinstalled the frame and doors in about an hour.
On inspection of his work the doors no longer closed correctly, for which his standard answer was "I don't know why" and "I may need to call my supervisor".
But he took another shot at the doors and removed them, checked the frame and reinstalled the doors in reverse of how they were installed originally. So soap side out. It worked ( he didn't know why) but now there was a bit of a gap under the doors.
We accepted it and the worker left. We did need to clean the soap residue from the bottom of the doors now that they were reversed but that would have been needed anyways.
Sealant took 24 hours to cure, and the fumes were so bad we had to close off the bathroom for 36 hours. But the doors open and close now so we're happy.
Hope called to see how the job turned out, offered soap remover since the worker didn't notice and clean the doors after he reversed them, and was again very easy to work with.
End state: Worker a bit new or inexperienced but did ok, figured out how to make things work.
Cost: a bit high for an hours work, but they expected 4 hours.
Suggestions: Use a sealant that is fume free
Call them, just look at their work before they leave.
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Century glass was recommended by Home adviser and I did get an initial call about the job. They said uninstalling an existing shower door, and reinstalling and adjusting the same door was a two day job. Over $200.00.
3
7 years ago (26-04-2018)
Century has been serving my clients for a while now, and they are fantastic. The installers are very friendly and professional, and the design and sales staff are extremely helpful. I'd highly recommend for any glass projects, but especially for shower doors! Beautiful showroom also.
5
7 years ago (04-01-2018)
Century stepped in when one of their competitors was unable to assist a client in a timely or efficient manner and we haven't looked back. We utilize them for our statewide client base and could not ask for a more helpful and friendly staff on all levels. The installers are very friendly and professional, and the design and sales staff are extremely customer service oriented. I cannot recommend them highly enough !
5
7 years ago (17-01-2018)