Click! Cable TV

We love Click! Customer service is just a call away - and I've never had to wait more than 5 minutes on the phone to get my cable issue taken care of. We're very satisfied and recommend Click! to all our Tacoma area friends.
4 8 years ago (06-01-2018)

I love community broadband. Being a student that can't hold a full time job, price and reliability were of utmost importance. Click delivers with a thirty dollar budget tier at 20 mbits. Internet never noticeably slows and have had no drops since starting service eight months ago. I've been with both Comcast and CenturyLink in the past, and can confidently say I'll be sticking with Click for the foreseeable future. In response to the below reviews which cite outsourcing, it's a law in our state that governments can't directly sell to consumers. Click, being a government entity, therefore provides the distribution network and started two companies to manage accounts. It's quite nice because it allows for competition.
5 8 years ago (20-01-2018)

Great customer service! Never any connection problems never any billing problems!
5 7 years ago (26-05-2018)

Their cable is top notch. I ditched Xfinity cable for them and it was worth it. No glitches with DVR/FF/REW features that I experienced with Xfinity, HD channels crystal clear, no complaints at all. But notice I said cable only. I still do have Xfinity internet because Click internet packages are way overpriced for the speed.
5 8 years ago (10-01-2018)

We purchased internet through Click and it worked great at first! However, we only stream from Netflix, Hulu etc and our internet speed has slowed significantly over the last year! We've contacted them multiple times to correct the issue. They keep saying it's our modem, but we worked on that with no improvements. Also, the newest modems are not compatible with Click. It's gotten so bad we can't connect to our baby monitors, FaceTime doesn't work and we can't iMessage over Wi-Fi. We are paying way too much for nothing at this point. It seems like they purposely slow you down if you are streaming too much. We are unfortunately going to have to switch to Comcast as Click's internet service doesn't fit our streaming needs! You are better off going with another internet provider if you stream only!
1 8 years ago (13-12-2017)