Concord Regional Airport

So much faster than the bigger airports. Friendly staff and don’t forget the low airfare prices! But watch out for the extra charge for luggage weigh. They charge you $50 extra if your suitcase weighs over 40lbs, guess that’s how they make there money! Overall I will be flying out from this airport again!
4 7 years ago (23-05-2018)

This airport is the best. Friendly staff. Easy to get through. Small snack stand. Only 2 gates.
5 7 years ago (13-04-2018)

Flying out of this airport will get you a super cheap plane ticket with Allegiant. I abuse this privilege 2 to 4 times a month. When you pay 50% less than you would pay at another airpot you can expect your flights to be delayed pretty often... Unfortunately that isn't what made me leave this review. I would leave this airport half of a star, if google allowed me to... Here is my story. My flight was scheduled for an 8:47pm departure. That means getting to this tiny airport around 7:00pm. Allegiant texted me telling me my flight was delayed over an hour. Not a problem.... my ticket was only 50 bucks. The problem came when I got to the airport. My new departure time was now 9:47pm. I get to the airport just after 8:50pm. I walk up to the TSA gate and notice its closed off. I walk around for a few minutes trying to talk to anyone who works at the airport to find out where I enter for my flight. After talking to 3 separate extremely rude employees that only expressed the words "TSA CLOSED", in a very uneducated, and condescending tone. I met 1 very helpful, nice, and friendly black woman who is an Allegiant employee maybe between the age of 30-40. (trying to leave her description because I didn't get her name but if someone from Allegiant knows who I'm talking about she deserves to be someone in charge). She explained to me how TSA closes here at this airport at 9:00pm. Keep in mind that she told me that at 8:58pm on the dot. At this point I am frozen in a panic looking at my phone confused waiting for my iPhone to tell me its 9:00pm. Now by this time it's actually "9:00pm, and TSA is closed" and I am trying my best to hold my composure after dealing with such ignorance. First thing I did was call the Allegiant support number. Allegiant quickly apologized and got me on another flight from another airport. For that, ill be leaving a good review for Allegiant. As for the Concord Regional Airport, I am giving those fools that work for the TSA a callout. If they are careless enough to get off early for whatever reason, I can only imagine how careless they are searching bags. That, within itself... is an issue. The rude, clueless, and unintelligent Allegiant employees I spoke with could and should have handled the situation that was obviously a mistake on TSA's part, with a little more effort and sincerity. (Or at least the dunce at the "customer service" desk). You can bet I'm filing an official complaint with TSA about this because it costed me an UBER, an air B&B, and a 1 hour 45 minute drive to the other airport. In conclusion, I am leaving this review because of my terrible experience tonight. But, if you want a super cheap flight, FLY ALLEGIANT. They are awesome for this reason, and are otherwise very nice and helpful. However the Concord Regional Airport tonight failed miserably.
2 7 years ago (08-04-2018)

Cant even watch tv because of that plane and simple.
1 7 years ago (21-05-2018)

So this was back before the new terminal was built, so this was a makeshift "terminal" that was supposed to be temporary. However when I say temporary it took that to the max. We got a deal on an Allegiant flight to Florida so we thought we’d try it out. Only one fairly small gate area, one ticket desk. No windows and air conditioning came from giant portable units set up around the pseudo walls dividing up what appeared to be an aircraft hangar. Very very basic. Bathrooms were mobile trailers in a fenced area outside the terminal. Only snacks were from 3 vending machines. We showed up at 1:30 for a 3:09 Departure. Flight ended up being delayed leaving nearly 3 hours late because of mechanical issues. During this long delay one of the 3 bathrooms broke down, vending machines ran out of water, it got so crowded that the already slow wifi got completely overloaded and stopped working. Announcements were practically inaudible. However hopefully the new terminal is nicer.
2 7 years ago (01-01-2018)