Costco Vision Center

Business-like and cold attitudes here. Absolutely rude front desk staff, I hate going here. They try to charge you for eye exams you don’t have to take at other optometry offices. I don’t like their front office staff. They passive aggressively put you on hold when you ask a valid question how might u change the brand the doctor recommended you to have for contact lenses and are superficially kind towards you. Front staff has a power trip if you question the authority of the doctor, who doesn’t know everything btw!!!!!

I've been a Costco member for over 10 years and have been coming to Costco Optical for my glasses for years. In 2022, I got some long covid symptoms that affected my vision, which required several prescription changes back to back. Everyone has gone above and beyond for me, especially Molly, Anju, Sandra and Brandi! They have been so accommodating and so kind towards me. Covid hasn't made my life easy, but I am grateful to have the Costco optical team on my side. Thank you, Costco, for having such an excellent team of people who treat others with compassion and respect. I honestly can't see myself not being a member for the rest of my life.