Dale's Automotive Service

USAA sent me to Dales after my brand new 2018 mini cooper was involved in a 4 car accident. I had had some custom work done to the body, and the front end was pretty scrunched. (Mini coopers vs. Large jeep wranglers don't go well) Not only does it look pristine, but it was done a week early (with imported parts) AND it looks like the accident never happened! My custom work was able to be fixed, and honestly they just did a hella good job. THANKS.
5 7 years ago (07-05-2018)

They were so kind and quick to get me in. Dale even followed up with me after to make sure the problem was taken care of!
5 7 years ago (26-01-2018)

I've taken my cars to Dale's twice. Neither experience was good, and the owner talked to me very condescendingly. He insulted me for buying an older, Audi station wagon, and insisted on repairing all of the radiator hoses even though I just wanted the ruptured once replaced. The repair was quick, and fairly priced, but I remember his words as I left... "Don't blame me when all of the other hoses burst and you're stuck in the middle of nowhere!" Classy. And it never happened the year plus I owned the inexpensive, auction purchase. Most recently I brought my son's 1993 Oldsmobile Cutlass Ciera. To his credit, he only charged me $20 plus tax for diagnosing the problem... bad harmonic balancer. He also insulted me after the diagnosis because I told him I thought the sound was coming from the top of the engine. Gosh, I'm an idiot. That'll be $700! No thanks. I searched this repair online, and it ranged from $250-$350 I called a mobile mechanic who said if I bought the part ($88 at Advance Auto Parts) he would charge me $110 to swap it out If I took off the wheel, inside fender covers and belt. After I did that, my 16 year old son and I just kept going and fixed it ourselves in about 3 hours, including a parts run. I only gave Dale's a second chance because he's AAA rated. Sounds like he's good, but he acts like he knows that all too well!
1 8 years ago (23-09-2017)

We've been using Dale's for years. He has NEVER done any work on our cars without first determining what needs to be done and then calling with the cost to get our authorization. His prices are more than fair, his work is excellent and he stands behind it completely. He does not nickle and dime. He will explain what and why and give you options if there are any. It is so rare to find his level of expertise and fairness that we have never considered going anyplace else. We've been lots of other places in the past and we know great when we see it.
5 11 years ago (31-10-2014)

I do not say this lightly, this shop is the most trustworthy and honest car repair place in town. I have been here for repairs a number of times now and frankly I will never go anywhere else again. I cannot recommend this shop enough, they only use the highest quality parts and only do the highest quality of work. Once you go there, you won't go anywhere else again.
5 10 years ago (23-02-2016)