A Star Auto Repair & Tire

Long time bringing all my cars here and referring people but I was told a wheel alignment was done and in actuality it wasn’t. It almost caused us an accidents because it would jerk on way or another every time we hit a bump. When I brought it back to get done because I already paid I was told I had to wait for several other cars to get done who hadn’t paid before he could get to mine. Every person I seen this day come here has dealt with the same experience of the owner not taking responsibility for the actions of him or his employees. Too many cars on the lot and looks very unprofessional and very discouraging. I’m done with dealing with this business and won’t be referring anyone else. Lastly it seems preferential on who and how he deals with
2 7 years ago (06-03-2018)

WORST EXPERIENCE EVER AND THE OWNER, Sam, is unprofessional, rude and a scammer. My husband came and had to get 4 tires put on our truck. The next morning we have a flat. The roadside assistance guy told me that the lug nuts weren't even tight and that the tire we had was very poorly plugged. I took the car back to this guy and he was immediately defensive and started yelling at me. I told him what the tow guy said and he told me I was lying. He refused to refund my money and even tried to give me back the same raggedy tire that he had just taken off. NEVER GO TO THIS SCUM BAG!!
1 8 years ago (18-08-2017)

Sam (owner) is a total rip off!!! He a good mechanic depending on how he's feeling. All bad, business is business point blank! The shop is a filthy disaster he's a rude-get over. You can't even pull in his lot its full of junk cars for a reason. He made 500.00 off me in 2 days then told me my car wasn't worth putting money into due to a bad leak. Well y tell me that after u take my money! Do NOT go here! Just get a car note! 😡
1 8 years ago (09-04-2017)

Before running an auto repair shop, you should probably (at least) familiarize yourself with the basics of auto repair. Sam, the owner, has not. I went in for a simple alignment after replacing ball joints/tie rods on my car, and it took 3 trips (and an entire day missed from work) for them to get it aligned properly (well, as far as I know; their shop is so janky, they don't even give you a printout showing the adjustments that were made. I have NEVER been to a shop, independent or chain, that didn't give me a printout after alignment). When they finally got it aligned correctly, he tried to tell me the reason they couldn't get the car aligned the first time was because the front uplinks were damaged. When I explained to him that uplinks are for stability and have absolutely nothing to do with alignment, he changed his story to saying that the steering rack was damaged (it's not). An alignment should take 30 minutes tops, and is so easy to do that a $10/hr Jiffy Lube wrench monkey can do them. Definitely the worst experience I have ever had and least knowledgeable shop I have ever been to.
1 8 years ago (25-07-2017)

The owner is the most reliable and honest mechanic I have ever dealt with and he is almost always the least expensive
5 8 years ago (22-08-2017)