Dogtopia of Bloomington

This is a late response, but about a year ago, we were looking for a daycare for our pup to play all day long 1-2x a week. On the phone I was told I would be given a free evaluation day, so I brought my dog in and started the process. The employees were friendly, but I didn't get any explanation as to what they were going to do for an evaluation. One employee took my dog and the other walked me around and had me fill out papers (I still did not know if I was going to go with them as a daycare). She then walked me back to where the dogs played, fine but I looked over and my dog was in a crate by herself, my dog is not crated at home, therefore, I was extremely unhappy that they did not ask me about my dog and her home behaviors in the first place, and then without telling me, put her in that situation. I asked why she was in there and they THEN explained to me that there is a 2 hour window in the middle of the day that they have "nap time" and are in a crate or kennel. Well, personally, I put my dog in daycare for a full day of play, that's what I want to pay for, and that is that she is used too at her old daycare. I asked for my dog back and they brought her up front. After that, they asked me for payment for the evaluation....... I clearly was not going to pay for those 15 minutes that they walked me around, and put my dog in a crate. Eventually, they agreed to not charge me and I started to leave, but they wanted to know when my first day back there would be..... not happening. Side note: there is not an outdoor space, so I worry that each individual dog is not taken outside, which means they are just expected to go to the bathroom in the play area. Not a good experience and I won't be back.
2 9 years ago (08-05-2018)

Great indoor place to bring your dog! Handled our needs with easy, even putting eye drops in for our pup over the weekend. Definitely will be using them again after the last two weekend stays we have used them for. They give a tour of the facility beforehand as well which helps!
5 9 years ago (11-04-2018)

The team at Dogtopia of Bloomington is awesome. If we could give them beyond 5 stars, we would. Their team cares for our two dogs Jack & Phoebe like if they were their own. We use Dogtopia for daycare and boarding. Highly recommended!!! Thank you Ryan and team :)
5 9 years ago (22-03-2018)

Ryan is very nice to talk with and very professional. You can tell he truly cares about dogs. He spent a lot of time asking about our dogs and getting to know them BEFORE we even came in for an appointment.
5 9 years ago (12-04-2018)

Hi Jacqueline (Dogtopia)! He's super clean. He looks and smells great. I can tell you took the time and are so very professional. He's tired out and is happy. Thank you! Kindly, Long V. *Feel free to pass along/share the comment to staff and website!*
5 9 years ago (03-03-2018)