Dr. Scott B. Karlene, MD

Absolutely love Dr. Karlene. Will given some pretty upsetting news at my previous visit. But he sat with my mom and I and answered all of my questions, which there were a lot of. He made me feel so much better and told me things were all right. Excellent bed side manner and very calming.
5 7 years ago (08-02-2018)

I'm not sure what the previous negative reviews are referring to...perhaps another office in Flint?!?! I have visited this office numerous times and NEVER had to wait more than 15-20 minutes...even during peak office times! The staff was friendly, professional, and understanding. Dr. Karlene is extremely knowledgeable and just simply fantastic. You will not find a better dermatologist office in the Flint area!
5 7 years ago (01-02-2018)

Dr. Karlene and his staff are excellent! They make you feel very comfortable and all are extremely knowledgeable. I highly recommend Dr. Karlene.
5 7 years ago (01-02-2018)

1st you go & after 3 treatments nothing has been resolved. Then for your follow up appts. they can't do because they are over booked & schedule a week later,then when you go you walk in & it's so packed you find 1 seat for myself & my kid. I noticed so I go up & ask & she said it's at least a minimum of a 45 min wait!! Now yesterday they called me 3 times to confirm we are coming & tells me she's not in the computer system! Seriously?? I tell them yes she is she has been there 3 times & you have taken my co-payments. So basically if you have time to wait forever to get your treatment completed oh I forgot $ also for your co-payment this is the place for you!!
1 8 years ago (03-05-2017)

Front staff is not knowledgable and needs better training. I called 2 different times to make sure they participated with our insurance plan, which they assured me they did. Took half a day off work and drove from Davison to Flint. Upon arriving, they had to call and ask someone again if they accepted our insurance. Shouldn't front desk employees know such an important part of their job? Otherwise maybe have a master list they can look at by the desk of acceptable insurance?
1 8 years ago (08-08-2016)