Drain Doctor

The kitchen sink that I had drain doctor come to snake began backing up again after only a couple of weeks of their visit. I called today and am 4 days outside of what I was told is a 30 day gaurantee. While I was offered a small discount, it is upsetting to me that the company will not come to fix what obviously was not a complete job to begin with. To write a fair review, I would like to also say that drain doctor is easy to reach and the technician came out in the scheduled window. I am giving a 1-star review because at the end of the day, work like this is only as good as the guarantee and so I would recommend people go elsewhere.
1 7 years ago (04-12-2017)

Called Drain doctor for a stopped up toilet at our apartment community the plumber arrived to the community, the office staff was out to lunch but the resident was home. The plumber never knocked on the residents door and the resident was home all day waiting on the plumber but they was quick to leave a notice on the office door for a charge of $85.00 for the service??? What service was performed? So I called Drain doctor and asked if they came back would I be charged this "service" charge again? The lady said yes because they had to drive all the way out to our community! They are literally 13 mins away !!! That is an $85 drive? I personally will never use drain doctor again for how I was spoken to and how they do not care for their clients.
1 7 years ago (10-11-2017)

I see all the bad reviews, however I was extremely happy with Gary who came out today. Fixed my problem in very little time.
5 7 years ago (19-12-2017)

They were able to get to me on the same day and unclog my pipes for much cheaper than a plumber would. Highly recommend these guys.
5 7 years ago (04-08-2017)

I'm the manager of a business in East Nashville. I had a serious drain problem and Wayne was here in no time. I called a well known drain rooter, who said that they couldn't handle my emergency until Monday. Not exactly
5 8 years ago (25-03-2017)