Reviews
It's never a good day when you have to bring a beloved pet to this place. However, they do everything in their power to help your pet and you feel better.
I had to take my dog out there once after he collapsed and his eyes started darting back and forth. I called them and asked them what to do and they suggested bringing him out asap. I no more then pulled up out front and 3 of the staff were out at my car with a gurney with one of them jumping into the back of the car to pick him up before I could even get my seat belt undone. They rushed him in back and took me to a room to wait.
Best and most caring staff ever.
Just expensive. Never spent less than $500 there. Emergency unfortunately cost money. But hey, my pets are worth more than a dollar sign to me.
5
7 years ago (23-01-2018)
Absolutely love all of the staff that works here! They are so kind, caring, and have a lot of compassion for all animals and us humans that bring our "babies" in that need some checkin' out. A bit on the pricey side, but after all they are a specialty clinic and emergency clinic. Bottom line... they take GREAT care of everyone who walks thru their doors no matter what time of day or night it is!
5
7 years ago (21-03-2018)
Sadly, I wish there was a zero. My experience was back in '09. Our Golden was admitted and fluid was drawn around her heart. We knew there was a risk. That was on a Friday and they wanted to observe overnight. Insisted on keeping her Saturday night also which was heartbreaking as she wanted to come home and we wanted her home. They had said they wanted to do the pricedure again Sunday, but did not give a time which I understand since it is an emergency clinic, but I felt like they could have given us an half hr to hr notice. Instead I get a phone call explaining that the doc has accidentally punctured her heart and they were losing her. It was the biggest shock I have ever had in my life and cried for months over the what if's. I still cry over her senseless loss because of human error. My recommendation for all is to find a vet that wants to be a vet 24/7!!! Majority of city vets are only vets 8-5!!
1
7 years ago (29-04-2018)
I've been here a couple of times on unrelated matters with other felines. Tonight however, I called in with an issue with my special little queen ( can't stop sneezing.. its not fair) and the staff at this location spoke to me as though they knew just how special she is. So personable, knowledgeable and sweet. I will ALWAYS come here with my animals so long as it makes sense geographically.
5
7 years ago (13-03-2018)
Our little Maggie is there right now. They get It! They realize these babies are a part of our lives. I know they are taking care of her. I just needed to see her and they made that happen. My hope is she comes home tomorrow. If you need them, don't hesitate to seek their help.
5
7 years ago (28-02-2018)