Einstein Bros. Bagels

I ordered the chicken salad on a multigrain roll. What I got was about two table spoons of chicken salad on a tiny wheat bagel. I didn’t eat the bagel (which was about half the size of the other bagels) because I don’t like wheat bread. When I questioned the order the girl said we don’t have any rolls so we serve it on a wheat bagel. I asked her why she didn’t tell me. She said that’s just what we do. I left her the bagel. She did not offer to exchange the bagel or offer any thing else. The signage said it came with sides. We were not offered sides. My husband ordered the Nova Lox. He got one tiny piece of lox on each side of the bagel. We will not be going back there again.
1 8 years ago (28-05-2018)

Just a quick stop for coffee on my way to an appointment. Not very busy, but there were 3 people behind the counter but only one taking orders. It's one of the places where you wait in line to buy a cup and lid and fix your own coffee. So the line was slow moving. One would guess the other workers were keeping up with for one supplying the coffee station. Not so. Two choices for caffeinated were both empty. So back to the counter, tell the guy and he fills my cup, I go back to the selfserv for cream and sugar. No half & half, no raw sugar, I think I grabbed the last two white sugars and emptied the whole milk. I didn't hang around, but when I left the self serve counter had decaf, artificial sweeteners and skim milk. The Einstein's on Pine Ridge is one of my favorite places for a toasted bagel and coffee. Maybe I just caught these guys on a bad day.
3 8 years ago (04-05-2018)

Bagels were good but on my last one I had ordered a French Toast bagel with bacon, egg and cheese. I had about 2 bits left in my bagel and the I heard something hit my tooth. I spit out a little screw of some sort.
1 8 years ago (27-04-2018)

I love this bagel shop, I live in Ft Myers and every time I’m in Naples I stop here, I take bagels home and freeze them so I can have them anytime. The best bagels ever and the best coffee. Wonderful people too 💜
5 8 years ago (27-02-2018)

Supposed to be open til 5. Was closed before 4. So much for trusting this place.
1 8 years ago (23-04-2018)