Eureka Springs Public Works

The woman responsible for billing is one of the rudest and most condescending people I have ever had the displeasure of talking to. She loves to have your water turned off on a whim too, with no warning call or text beforehand. It is very easy to miss a payment to them, because their antiquated website boots payments occasionally or isn't updated with your current bill until just a few days before it's due. She has had our water shut off even after we had paid our bill, admitted it was her mistake, and then threatened us with a huge fine if we manually turned it back on ourselves. I'd like to say, take your business elsewhere, but since this is a forced monopoly, please consider moving anywhere but this hellscape of a town. Every service here in Eureka Springs is about this bad and mismanaged. Good luck to you if you do already live here, you'll need it.

I wish more people would acknowledge just how much this department does for our beat up little town. Anytime there is a snow or rain storm they are immediately out clearing, cutting or prepping for the next weather issue. Not to mention i see them emptying the public trash cans every morning and checking them constantly on the busy weekend. GREAT JOB DPW!!!! Thank you for all you do in Eureka Springs.