Reviews
Making calls and reaching out to a business like Faithful Companion Pet Cremation Services is one of the most unfortunate and difficult tasks at hand for a pet owner.
Finding an operator, owner, and customer service representative like Paul this day and age, who makes it a lot less harder then it needs to be... is a blessing.
Paul was very responsive on an early Sunday morning. I think he called me back even a few minutes before his scheduled opening time.(which according to the Google listing is 10 AM)
He was thorough, and extremely accommodating from the initial phone call to providing the actual service.
He is priced quite fairly given the market rates and offered the absolute privacy we were looking for, for our beloved pet Rosie's final farewell.
He clearly takes his business very seriously, is compassionate with his customers about their unfortunate loss and maintains his property in a clean and professional setting..after all it is his families business.
We did not feel rushed in spite of how popular his services are, nor the fact that we were essentially a walk in with no prior appointment, and not to mention he also had others commitments to respectfully maintain.
I've called quite a few places before finding Paul at Faithful Companion Pet Cremation Services and it's evident that many people I spoke to are in this business for the business (which is not a bad thing), but Paul in my experience is in this business for that and most importantly for delivering a dignified service without the nickel and dime attitude that comes often when businesses know you are in need of their services. In fact we went out of our way because he was so accommodating.
Thank you Paul and your staff for giving our beloved pet Rosie the cremation services her faithful paws unfortunately required. We've already recommended you to a family member who may be in need of your services from the area in the not too distant future. God bless you, your staff and anyone in need of your services. Prayers for you all on the loss of your faithful companion and family member. We mourn with you and pray for your pets enlightenment. All the best.
5
7 years ago (09-04-2018)
This is my second dog that I brought there. They are so nice and caring. I went on Sunday morning and Marcus greeted me with such compassion. He let me take my time. Talk about my dog and helped me design her urn. Paul and his staff are amazing. They treat your pet, like what they are to you, Family. Thank you, Faithful Companion. I wouldn’t go anywhere else. 🐾❤️🐾
5
7 years ago (10-04-2018)
DURING A MOST DIFFICULT TIME OF LOSING OUR BELOVED DOG, LUCKY, WE FOUND COMFORT IN DEALING WITH 'FAITHFUL COMPANION'. HER ASHES WERE PROMPTLY RETURNED TO US. THE STAFF WAS CARING AND THOUGHTFUL AND THEIR PRICES ARE REASONABLE. THEY DO NOT TRY TO TAKE ADVANTAGE OF YOU IN YOUR TIME OF NEED AND A TIME OF SORROW. THEY WERE RECOMMENDED TO US BY A FRIEND AND EVEN THOUGH WE WERE HEARTBROKEN 😢, WE WERE VERY PLEASED OVERALL. WE WILL USE THEIR SERVICES AGAIN FOR OUR CATS AS WELL AS ANY OF OUR FUTURE PETS. WE HIGHLY RECOMMEND FAITHFUL COMPANION.
5
8 years ago (10-12-2017)
The staff was very kind and caring. They picked up my dog, Casey, in a timely manner and his remains were available for pick up the next day. Very impressed with the engraved box and presentation of Casey's remains. Sobbed when I read the card containing Rainbow Bridge, which I had never heard before.
5
8 years ago (26-11-2017)
We lost a piece of our heart when we had to say goodbye to our English Bulldog Gus, we had him since he was a baby from just ten weeks old. We lost Gus last week to cancer at just under 9 years old. Paul from Faithful Companion brings comfort to a very difficult situation, along with the beautiful engraved box, they made a clay paw print with his name on it, and the Rainbow Bridge poem just brings tears and a smile at the same time. This unfortunately was not our first experience with Faithful Companions, they also took care of us when we lost our first Bulldog, Diesel last summer, we had adopted him at 2 years old he had major health issues but we gave him the best life, he was eight when we had to say goodbye to him. Thank you Paul and Faithful Companion for your compassion in taking care of both Gus and Diesel "the Boys"
5
8 years ago (19-04-2017)