Friends Forever Pet Crematory

I rarely complete surveys or write reviews. But for anyone reading this, you know the pain and sorrow of losing a pet. I found Friends Forever by doing a google search. The reviews made me want to reach out to them. I called during off hours, and Andrea answered right away. I had questions, and she helped me through the process. She made the details simple, so we could focus on our dog, sweet and wonderful Spike. He had cancer, and the time had come to let him go to something better, as hard as it was for us. We needed to euthanize. The last thing I wanted was to take him to our vet, not that our vet isn't good. Spike didn't have good associations with those visits, since he had tumors removed in the past. Andrea contacted a vet, Dr J (I wish I knew her name so I could include it), who met us there. This was so important to me. I have to say that she was warm, personable, and sensitive. The setting and atmosphere at Friends Forever are pleasant and calming. Our last time with Spike was sad, but I felt so good to be able to hold him and be there for him. The cremation was individual, and I was able to witness. If you read the reason for Andrea and her partner starting this business, this detail was precisely the personal reason behind Friends Forever. I couldn't imagine Spike being cremated with anyone else. The process was quick, the communication with Andrea was awesome, and two days later we were bringing Spike's remains home. I can't recommend Friends Forever enough. They are efficient and detail oriented, but most importantly, they are caring people. What more could anyone need or want.
5 7 years ago (02-05-2018)

My fur baby Duke went to the Rainbow Bridge yesterday after a long battle with liver disease. I found Friends Forever on google and gave them a call. Andrea was very helpful and very sweet. She made me and my mother feel comfortable through out the whole process and showed that she cared for my baby. She informed me on what was going on and I was able to take my baby Duke home with me in a beautiful wooden urn. Thank you so much Andrea for everything today.
5 7 years ago (25-05-2018)

Making calls and reaching out to a business like Friends Forever Pet Crematory Services is one of the most unfortunate and difficult tasks at hand for a pet owner. Finding an operator, owner, and customer service representative like Andrea this day and age who makes it a lot less harder then it needs to be... is a blessing. Andrea was very responsive initially on my first call on a Saturday afternoon and even until late Saturday evening beyond normal operating hours for a business like hers when others are impossible to reach, she was available. She was thorough, and extremely accommodating from the initial phone call to every conversation since. She even thought of accommodating us with availability and services we would not have thought of on our own. She clearly takes her business very seriously, is extremely compassionate with her customers about their unfortunate loss and is willing to go the extra mile for them. I've called quite a few places before finding Andrea at Friends Forever Pet Crematory and it's evident that many people I spoke to are in this business for the business (which is not a bad thing), but Andrea in my experience is in this business for that and most importantly for delivering a dignified service without the attitude that comes often when businesses know you are in need of their services. God bless you, your staff and anyone in need of her services. Prayers for you all on the loss of your forever friend and family member. All the best. Rick
5 7 years ago (09-04-2018)

Friends Forever Pet Crematory was highly recommended to me by a friend, and she specifically said 'Andrea will take care of you'. And that she did. From the moment I initially called her, to picking up the urn, I knew my sweet Timothy was in the best hands possible. Andrea kept in communication with me every step of the way, and made an extremely difficult time bearable. Thank you, Andrea.
5 7 years ago (25-05-2018)

My old dog lost his battle with liver cancer Sunday night. I had talked with Andrea earlier in the day to make sure that when he passed we would have a place to take him. My vet came to our house and helped him on his way at 9:00 at night. When I called Andrea back and told her he was gone, she said come right over she would meet us in 15 minutes. When we arrived we were escorted into a small private viewing room, just like a regular funeral home. Andrea waited for us in another room while we collected our thoughts. She went over all the service options (we chose private service) Urn choices, and costs. After some paperwork, we wrote a check (we we did not have to pay then,but we did ). We chatted for a few minutes about past pets and the 4 dogs we still had at home. When it was time to go she gave us a few more minutes (no rushed feelings) to say good bye to our baby. We got a call the next day around noon to say he was ready to come home. We were given his ashes in the nice little cherry colored box,along with a cremation certificate with all the times and dates as well as little inked paw prints. Losing a pet is hard enough,Friends Forever did not make it any harder. We had piece of mind knowing that everything was taken care of right there. He was not bused around and rudely shipped back to us Via ups like some of the large care hospitals do. Thank You F.F. for making our loss a little easier
5 7 years ago (20-03-2018)