Firestone Complete Auto Care

The folks at Firestone Grand Forks helped me out after blowing a trailer tire outside of Grand Forks recently while I was transporting my toy hauler home to Canada from my winter residence in Canada. I had made a phone call to 3 tire shops and Firestone had everything I needed in stock and prepared to replace and mount a new tire for me over the Kong much hour. We arrived there and were taken care of promptly and professionally while maintaining a very friendly and courteous vibe through the entire process. I don’t remember everyone’s names there I met in a short time but the one young fellow named Grayson was extremely attentive and professional. I got them to check the other tire and it showed visible crack between the treads that surely would have been another blow out in the near future. They promptly changed it out for me also. Also, of the 3 quotes I got, Firestone’s was the best!! Thanks again, Firestone Grand Forks, ND
5 7 years ago (07-05-2018)

The staff are always nice and friendly. They take the time to explain what they are going to do, give updates throughout your wait, and explain what they did. Great customer service. Will continue to go here for my auto needs.
5 7 years ago (19-01-2018)

Talk to Tim over the phone explained my situation with my car. I explained I had a lifetime alignment what Firestone that I usually go and get my car aligned in Washington State. I stayed to Tim that one of the Firestone that was in Washington State didn't take care of me on my alignment very good, all I had to do explain to him what the situation was and he end up scheduling me an appointment on my schedule and work with me to get my car in as soon as possible to get my alignment done. I'm very happy with the service that this Firestone gave me. I was able to get my alignment done within about 45 minutes got in and out within an hour. Very fast service. Also showed me print out of the alignment what was out and they put my car back into alignment and explained what was out and why I was getting the tire wear that I was getting. I recommend going to the Firestone and talking to Tim he's very professional and I was very happy with the work that the shop did very happy with the service by the other employees as well very nice and polite. I would definitely come back I actually live in Williston North Dakota and I live five and a half hours away and I will be coming to this Firestone a lot more. I do recommend does Firestone. I give it a five-star across the board.
5 8 years ago (12-10-2017)

Firestone does good work on vehicles fast and were very friendly
5 7 years ago (17-05-2018)

I needed a new battery and called at 6:20. Greyson offered to get me in that night if I wanted - they close at 7. I was really impressed that he would offer since at many places I think they would already be in quitting mode. He took care of my service, and helped a few other people in between. Super friendly and efficient service!
5 8 years ago (09-10-2017)