Reviews
The doctors are great here but the office manager is terrible!! She has zero skills when it comes to dealing with people. You would think she would be kind especially in a mental health office. Nope, she is a bully and likes to push your buttons. They try to charge you to call in medication refills. She told me to find another doctor if I didn’t like this policy.
1
7 years ago (03-01-2018)
Until I met my Doctor from this group, Dr. Jayish Niak, I was unable to predict my behaviors. Medicine alone doesn't control Bi-polar disorder. I found my Doctor knowledgeable, easy to talk to and relatable to real and serious situations. Since going to him, I have not only felt better mentally and physically, but emotionally as well...I'll be the first to admit, the responsibility of managing my bi-Polar disorder is up to me, but Dr. Niak and his staff have always been there for me with professionalism and gratitude. When I have called after hours, he has checked his Voice Mail and has returned my call within 24 hours...I know he cares because some of his patients have crisis situations that he handles in office, sometimes causing longer wait times...I would rather wait for for an top notch Dr. like him than a mediocre one that could care less. I have encountered this type of Dr. in my 25 years managing my disorder. He is trustworthy, honest and to my advantage and liking, straightforward and even funny at times...you get out of an appointment what you put into it..thank you Dr. Niak and staff for putting up with me these past 5 years...and for the snacks and beverages laid out for your patients!!! You all always exceed my expectations!
5
8 years ago (16-12-2017)
Nirupama Natarajan wasnt helpful at all. She seemed more interested in getting repeat visits than helping me. Additional she was slow and I waited for about 45 minutes before being seen.
1
8 years ago (07-11-2017)
My bipolar mom was stable for 10 years before moving in with us in July. Naik halved her main psych med, discontinued others, and scheduled quarterly follow-ups. (Bi-weekly is the norm.) Between visits 2 and 3, Mom started a manic cycle. Despite her worsening condition and my urgent phone messages, Naik did not alter treatment. Over-booked patients wait 45-60 minutes past scheduled appointment times, but Naik provides no direct line, no back-up, no referrals, and no escalation procedure.
1
9 years ago (31-12-2016)
Dr. Villongco is awesome and I've never had an issue with the office staff. I've been going here for over a year and always had a great experience.
5
10 years ago (30-10-2015)