gkhouses

I have nothing but GOOD things to say about my experience with GK Housing. I've been a customer since May of last year They have been excellent to work with and every time I've had a maintenance issue, they repaired in record time. My application process was easy, prompt and staff was friendly and helpful. I have always been able to speak with someone via email when needed. Thanks GK Housing!
5 8 years ago (17-04-2018)

gkhouses is a great company to rent from. If I needed anything done they were there pronto. In the middle of my changing jobs, they were understanding with due rent. I would definitely rent again from them if needed.
5 8 years ago (17-05-2018)

Been a tenant since Nov. 2017. GK has been easy to work with. Had a life situation arise, GK has been very understanding with working out terms that are agreeable and doable considering experiencing an unforeseen event. Very well kept property, clean, neat. Have had no issues at all. All communication is through email and have had no worries with getting responses as questions or concerns have been addressed within 24 hours.
5 9 years ago (30-01-2018)

Do not rent from them. We moved in March of this year. May of this year a notice was posted on our door. The property they just rented to us had been foreclosed and was now the property of the bank. Gkhouses never said anything to me. I tried contacting them to see what was going on and nothing. Now we have people in the house multiple times per week to view it. We are paying to have strangers in our house every week while we wait to see when it sells and we'll have to move. That's the biggie. However the problems with this company go on and on. I'll start with our move in date. We were told they'd need 5 business days from when we signed the lease to address any maintenance issues. Awesome. That sounded good to me. Our move in day arrives. We have our moving truck loaded up that morning and head to the house. Halfway to the house I receive a text from gkhouses. They're very sorry. My house was broken into the previous weekend and we can't move in because they need to fix the window. They're so sorry that no one told me about it earlier. I'm aggravated but we wait another 3 days to move in. When we get in the house, there is glass still all over the floor. Trash left all over the house where they installed some new plumbing hardware and left all the junk and standing water on the floor. We clean that up. Then we notice that the windows they "fixed" aren't even repaired. They had taken glass and caulked it to the frame. Not only that, but most of the windows in the house had been broken and were repaired the same way. The back porch had some soffit damage and the gutter was broken. I sent in a maintenance request and they replied that they probably couldn't have it repaired before move in but they'd take care of it. Three months later, not only is it not repaired, it has gotten worse and is actually falling in. We had some plumbing issues when we moved in. We couldn't use our kitchen sink because it stayed stopped up. The plumber came out to look at it and snaked it. He said that the plumbing needed to be redone and that he'd be back the next week to fix it. I got texts once a week from him afterward saying he'd be here and then didn't show up. Another maintenance guy showed up with an incorrect work order for this house and said he couldn't fix it because the original handyman had submitted that he had completed the job. So he calls his boss and the original guy comes the next day. He is here about an hour and a half. Half of that time he spent sitting in his van on his phone. He gets the kitchen sink going (god knows how) and then leaves. Leaving the bathroom sink still not draining. I emailed gkhouses two weeks ago asking about transferring our lease to another property due to the repairs that were needed and not done and that we have no privacy or time to relax in our house because people are always in and out of here and got no response. I sent another email saying that it had been a week and was anyone going to respond and they didn't respond to that either. They're very nice and prompt during the lease and move in time and then after that you can forget it. Most of their reviews are friends and family, I can guarantee it. You think that using a rental agency would help avoid some of these types of problems. Maybe with other companies but not with gkhouses. We're trying to make it to the end of our lease in March of 2019 but if things don't change dramatically we'll be suing for breach of contract and using another rental agency or a private party.
1 8 years ago (05-06-2018)

Great communication with quick responses to any tenant issue. Always helpful when I had an issue and very willing to work with me.
5 8 years ago (18-05-2018)