Global Bikes - Ahwatukee Bike Shop

Had an awesome experience with Jason and the guys at the shop! Was in Phoenix on business and rented a specialized epic for a ride while out here. Caught an uber to the wrong shop and instead of sending me to the correct store, Jason the general manager hooked me up with the same bike and fixed me up without hesitation! Also gave me a great route to ride and water for the ride! Bike was smooth as can be and route was awesome! Great customer service! Made my day!
5 8 years ago (23-03-2018)

Matt (new service manager/mechanic) did a great job with my bike in Ahwatukee yesterday. Second time he's worked on my mountain bike so far (fork rebuild feels and looks great)! Noticed my pivots were cleaned (exteriorly) on the frame and they weren't clean before the bike went in! Thanks for going up and above Matt!
5 8 years ago (30-05-2018)

Super service. On three diferent occasions I have had quick repairs , bent derailleur twice and suspension linkage repaired. Each time when I came in without an appointment the tech stopped what he was doing and attended to my bike. They could have sold me a new derailleur but instead took the time to repair mine at a very reasonable cost. With the suspension, they searched spare parts for 20 minutes to find a bolt that fit and only charged five dollars. Great bike shop!
5 8 years ago (22-03-2018)

Wonderful experience where I had to have a tire repaired (needed a new tube, which I am not capable of replacing myself!) and chain in dire need of cleaning. While they were working on my bike, I did my grocery shopping at Fry's and returned to the shop with my ice cream in a bag because I did not want it to get warm in the car. The manager offered to put it in their freezer until I was ready to go home!! So, the store has not only awesome repair service but also far reaching customer service! Friendly spot with reasonable prices as well.
5 8 years ago (21-03-2018)

The staff is knowledgeable with their products, they take the time to fit you to the right bike which is best for you. There is no sales pressure. The customer service is one of a kind amazing. Bought 2 bikes, and I couldn't have been more pleased in the experience and the products. They take the time to make sure your bike is ride ready.
5 9 years ago (04-03-2018)