Granite State Internal Medicine

Just went in for my first appointment and had the time wrong, which I realize is possibly my error but just wanted to try to save the 15 minutes remaining of my appoimoment time. BJ working the desk just said you are 30 minutes late, then when asked if I could still try to get in as I really didn't need anything but just wanted to start a relationship here with this PCP she looked up from her screen to say, yes I show the letter we sent you in February showed a 1pm appt time. I then asked her if it was more important to establish if I was wrong or if we could try to possibly salvage the appointment? She then finally said she would go and ask so after over 5 minutes she came back (to the empty waiting room) to tell me the doctor had a full schedule and could not possibly see me. Unfortunately, if this is the treatment of patients we will go elsewhere as mistake happen and I could have at least been introduced and had 15 minutes with a follow up if necessary. Just left a message for Emily the manager so hopefully I hear back and the practice illustrates customer service at some level even though I am not sure it would change my mind at this point.
1 7 years ago (05-04-2018)

I have been a patient for 2 1/2 years - always professional care, smoothly run office operations, and personable interaction.
5 8 years ago (17-01-2017)

Dr Sirois and her team are amazing. They actually listen to me and instead of brushing me off when I have a problem they work hard to figure out what is wrong. They're so friendly and everyone makes me feel welcomed.
5 8 years ago (17-11-2016)

Dr Jeff Calegari is always extremely helpful and an excellent PCP. They are part of the CMC group and they have so many great resources.
5 8 years ago (08-12-2016)

Dr. Synan and his team are fantastic. This is caring and compassionate healthcare at its best. I cannot say enough good things about this doctor and the practice.
5 11 years ago (11-05-2014)