Greg Carlson - State Farm Insurance Agent

Absolutely the best car/home/ business insurance around! Super friendly and quick to answer any question or correct any problems.
5 9 years ago (02-11-2017)

I've had my auto and rental insurance with them for a number of years. Never any issues UNTIL this year! I had 2 different auto insurance policys. When I called to take my name of one of them ( I had with my ex) the canceled the insurance on the vehicle that I'm driving. I didn't even know about it until months later. When I finally found out ( by noticing $ not coming out of my account) I called them and redid my policy, waited 3 weeks to get my paperwork. A couple days before that they took money out of my bank account that I had on file from where the previous payments had been taken out. Well needless to say that put me in the negative with a $30 insufficient funds fee from my bank. I contacted them numerous times trying to get it straightened out. They were rude and refused to refund me for the $30. When in fact I never gave them permission to take that money out of my account, I had a new account I was going to give them while waiting for the paperwork to come in the mail. Lydia told me no money could be taken out of any account until I sign that paper work. But they took it out anyhow. Almost The Identical thing happened to somebody else I know. In someone else's Insurance got cancelled without them knowing also.I will be taking my business elsewhere. These people are so incompetent in refuse to admit fault.
1 10 years ago (01-08-2017)

Always a pleasure to go in for any/all of my needs. Prices are great.
5 9 years ago (08-11-2017)

Great professional service and fantastic insurance rates on home & auto. I highly recommend working the Greg Carlson's office for your insurance needs. A special thanks to Issac (who works in the Carlson office)... he was instrumental in getting my auto insurance taken care of within an hour. Thanks everyone!
5 10 years ago (11-04-2017)

A tree had fallen on my apartment building and car. I called the office and Greg personally was at the site within minutes! Being as shaken as I was with the incident he helped me report my claim at the scene. State Farm checked up on me and family several times over the next few days to make sure everything was going smoothly while we dealt with this stressful situation. I couldn't report a more professional and compassionate office.
5 10 years ago (11-08-2017)