Greyhound: Bus Station

The employees seem like they are always mad at you and it doesn't make the trip and easier especially if you're traveling for work. 4 stars because my bus driver was an awesome person who was funny polite and professional. Not to mention we got everywhere a little early which was awesome. Let's step up the customer service at the station and everything will be great.
4 9 years ago (19-01-2018)

I got great customer service at this Greyhound location,. Friendly and Knowledgeable staff at the station. Bus driver was a bit of a Nazi...but maybe he had some difficult passengers that day. I'll give him a 3 for getting me to PHX for my flight to Anchorage on time.
5 8 years ago (01-04-2018)

Well again I wasn't a customer they were I had a work order to repair their parking lot lighting and I had to get the manager there to come out and Chase off this guy that was drunk who kept trying to get me to pay him to help me. I kept trying to explain that our insurance did not cover that sort of thing. He either had to hire on to due process with the company or be working for a temp agency but that I couldn't just hire him off the street. And he just couldn't seem to understand that. Not a really good part of town I am afraid. The manager told me that there was a stabbing there just the week before and that's why there was a sudden urgency to fix the parking lot lights.
1 8 years ago (04-05-2018)

Got there at 5:15am to learn the bus would be seven hours late (via handwritten note on the door), missed the connecting bus ride in Phoenix, customer service was less than helpful.
1 8 years ago (18-03-2018)

The greyhound sucks so bad. It smells horrible and it makes you wish you didn't have to take it. I wish I never had to take this again.
2 8 years ago (21-05-2018)