H-E-B Grocery

To whom it may concern: I would like to tell you about a positive experience I had with one of your employees. I don’t know her name but she was working register 2 at about 8:50 pm June 4. I recently went through a period of financial difficulty which thankfully will be resolved at the end of the week when I get my first paycheck from my new job. I started my day with $28.98 which I had to make last until Friday. I figured I need $20 for gas which left me with $8.98 to eat on for the week. I spent about an hour in your store trying to get the most bang for my buck to get me by. I got eggs and bread and your easy melt shells and cheese. Along with a couple of condiments to make egg salad for sandwiches. I thought I had added it up with room to spare but my math was off. When I checked out it came out to more than I had. Not much only 17 cents but I was short none the less. I can only imagine the look on my face as I tried to quickly decide which item I could do without. The young lady at register 2 asked how short I was. When I told her she said she would cover it. Some people who read this might say it is only 17 cent. Yes it is a very small amount. Yes I would have survived. She did not have to help but by helping she made my next week of cheap eating that much better. Hopefully you can figure out who the young lady is and pass this on to her. Let her know that her 17 cents meant the world to me.
5 8 years ago (04-06-2018)

My daughter's favorite place to go. Every day when we pass HEB on the way home, she asks to go. I'm glad they open at 6am so I can do my shopping without throngs of people in my way. I love the bakery, especially the iced chocolate donut that is only $0.65. I often stop by before work to grab a donut and a prepared salad for later. I love this place as much as I love Target.
5 8 years ago (21-04-2018)

This is, by far, the best HEB in Houston, Texas! I shop there every chance I get. The staff is super friendly. If the employees see you roll you w/ a full cart of groceries, the will immediate open another lane! I love it there!!!
5 8 years ago (28-04-2018)

This HEB had more to offer than other non "super" or "plus" HEB's I've been to. Staff is always great. Fresh sushi section, Fresh Veggies and fruits, meat area wasn't smelly. small buggy area, but they do a good job of keeping it stocked.
4 8 years ago (05-04-2018)

There was no Kale salad it seems like they are always out of stock, I must not be the only one that likes the salad. There were no chocolate chip cookies, there were only peanut butter, sugar and M&M . There were no roasted chickens, only 5 out of the whole display. I thought you were in the business to sale and it was just 5pm, I can imagine how it will look later on today. Did anyone even walk the store? I saw enough managers standing around talking and texting on their phones. I like shopping at HEB and obviously I like their products, its frustrating when they do not have the specific items I come there to buy.
1 8 years ago (04-06-2018)