Reviews
Just picked up a PJ U7 trailer today and I could not have been more pleased with the quality of care the staff. They not only greeted me but helped me from the moment I walked through their doors. I was not sure which trailer would best fit my every day needs but they were able to talk me through which would be the best for me. I will be going there again soon to get another trailer for my tractor and I would definitely recommend them to a friend.
5
7 years ago (19-05-2018)
Excellent customer service, very knowledgeable and super friendly. Just purchased a utility trailer today which I asked to set aside for me a few weeks ago and even offered to put a down payment to hold the exact trailer I wanted but they insisted it was not necessary, and they would hold that trailer for me - they were true to their word. They went over the trailer with me top to bottom and answered all my questions and told me to call if I had any remaining questions. You can tell they really know their business and this is the kind of customer service you don't see often anymore. I am a type "A" and so I am hard to please and am very critical of good customer service, so if I am impressed you can bet they are worth the trip if you are in the market for a new trailer. I would highly recommend them and the high quality trailers they sell, you can tell they stand behind their product.
5
7 years ago (17-03-2018)
We brought our Winnebago Aspect in for maintenance repair last month. It's very hard to find qualified and timely repair options in NJ especially those willing to deal with 3rd party Warranty companies that can be a real pain ! We were very happy with our experiences with the owner of Hampton RV. He made all the difference in making us feel he had our best interests in mind. We picked up the RV and it runs great. We'd certainly recommend them!
Walt and Janie
4
7 years ago (18-04-2018)
I recently purchased a large 4 seat side by side, then began looking for a trailer. Poor planning on my side. I began researching and came across PJ Trailers and saw that Hampton was a dealer. A phone call confirmed that these guys were the ones to deal with and they had a large inventory. They were able to explain my need for a single or tandem axle. Once the decision was made they had it properly leveled on the back of my truck and showed me how to use everything. I highly recommend this place to anyone.
5
7 years ago (03-05-2018)
In 2017, I had the need to purchase a 22' trailer to haul a classic car. Not knowing anything about trailering, I soon learned that it requires much planning and consideration to do safely and efficiently, with safety being a key word here. I was referred to Bill at Hampton RV by a friend and paid a visit to Hampton RV along with another trailer dealer.
While the other dealer was nice and took the time to show me what he sold, it became clear that I was going to purchase my trailer from Hampton RV. Bill and his staff spent much time with me from specifying to ordering to setup to delivery. I ended up purchasing one of the more full-featured trailer options offered by Hampton RV and believe it was the best decision I made and have no regrets. When I took delivery, the crew at Hampton RV spent more time with me than the dealer did when I took delivery of my car!
I have hauled this trailer, a Featherlite (see photo) over 3,800 miles in less than a year without a problem or failure. I attribute my success to both the research I did AND the guidance and instruction I received as part of the purchase from Hampton RV. Little details matter and setting up a trailer for heavy towing takes a bit of experience.
More recently I took my trailer back to Hampton RV for a recommended one year service check. Hampton recommends a check once a year. Two minor items were found on the trailer and both were cheerfully handled under warranty.
I've heard too many trailer disaster stories from car friends and urge anyone considering such a purchase to go with someone who knows. Pay Hampton RV and Bill the owner a visit...you will not find better service, advice and assistance.
5
7 years ago (16-04-2018)