Holiday Inn Express & Suites Los Angeles Downtown West

Hotel was very clean. Friendly staff. Room matched the pictures. Parking is $15 a day. Yo u get complimentary breakfast- eggs, bacon, biscuits, gravy, toast, muffins, cereal etc. There is a two computers business station. Even complementary massage till 9 pm. The biggest downside is the neighborhood. For an outsider the neighborhood is very sketchy and shady. They have security but neighbourhood still left us worrying a bit for safety.
4 7 years ago (04-06-2018)

Family and Single Traveler Friendly Hotel. About a mile from LA LIVE, but at a fraction of the cost of the upscale hotels in the immediate vicinity of that venue, this hotel offers an impressive breakfast spread and has some of the friendliest staff I've ever experienced. They also have a free hotel shuttle service that runs several times a day during peak periods, picking you up or taking you to any location within a 4 mile circumference. The rooms are nice, comfortable, clean. There is a respectably sized workout room with free weights and 3-4 major pieces of equipment and the hotel also has a postage -stamp sized outdoor pool, with fence for privacy. While the area isn't good - at this time - for roaming about after dark, there are several restaurants that deliver (I can vouch for the Italian eatery) or the shuttle can take you out.
3 7 years ago (14-02-2018)

Absolutely a great stay , drove right in parked my car in the parking lot around back . Professional services with a smile. The thing I liked was you needed a room card to use the elevator . Which that helped keep any nonguest to enter the room area . We were going to a dodger game so the shuttle dropped us off at dodger stadium , and then picked us up at sunset and stadium entrance after the game. Everyone was professional and polite . Great place to stay , the area surrounding the hotel was a little rough but nobody bother us . I'd stay there again .
5 7 years ago (27-05-2018)

Decent, clean rooms. My family had the free breakfast but I didn't so I can't say if it was good or bad. The location isn't the best but it is downtown.
4 7 years ago (11-05-2018)

Would give them a five star plus. The area is shady but the hotel is exceptionally clean considering the building is aging. The rooms are updated, a comfortable size and very clean. They include a brunch served by a young lady named Berlin. The selection changes each morning and is well prepared and tasty. They offer a complimentary massage and complimentary transportation, our driver was Jessie and he was very accommodating, to local sites within a four mile radius. If the distance is further the subway for seniors is only 35 cents and it is only a block away. They offer ice cream, popcorn, cookies and lemonade for later in the day. The real asset is Aida and the others on the front desk. They are pleasant and accommodating making your stay there enjoyable. When we had to leave on Christmas Eve, they got us a limo to the airport for the cost of a cab. It is the staff of this Holiday Inn that make staying there a pleasure.
5 8 years ago (25-12-2017)