Jared Vault

Myself and my future daughter-in-law dropped her ring off on Tuesday to be sized. Anyways we get a call saying it was ready. Low and behold we get up there to get the ring. My son opens the box and guess what it was the “WRONG” Ring!!!! Talk about poor service. I don’t recommend Jared’s especially if you go get a ring and its the wrong one. I know we just had Christmas and they were probably busy from that but too me you SHOULDN’T use that as an excuse.
1 9 years ago (29-12-2017)

I stopped in just to look at engagement rings, the lady who helped me was super sweet!
5 8 years ago (27-03-2018)

Diana was so helpful while my friend and I were looking at engagement rings.
5 8 years ago (27-03-2018)

I took a Journey pendant in because the biggest diamond on top was very loose. They charged me $50 and sent it off to be fixed. When the pendant came back they called me to say it was ready. When I arrived to pick it up and inspected the diamond NOTHING was done to it. The sales person apologized and said they will send it back on a rush. The pendant came back... the top diamond was push as far to the right in the setting until the diamond is tight. Now when you look at the diamond from the back it hangs over on one side and you can't see it on the other. I mentioned this to the sales lady and she looked at it and said "well, you can't see it from the front". So I took my pendant at left. First off the diamond is NOT in the setting correctly therefore it could fall out. I also am not sure they did not damage the diamond pushing it all they way over to the side. Diamonds are special and dear to our hearts because they usually are gifts from a loved one. I wanted to use the pendant on my heart that I have my husbands finger print on because I recently lost him. Now I have to take my pendant else where and pray they did not damage the diamond. I have to be honest and say they are all very nice but don't trust them to fix anything.
1 10 years ago (13-04-2017)

Went in yesterday planning on buying a ring. Looked around and not one associate even greeted us. Zales got our business!
1 9 years ago (17-12-2017)