Reviews
Amazing place. Tranquil, relaxing and the aromas... Yes yes and YES. Best place to go when u need some u time. Amazing customer service from all employees and owners on site who are so kind and helpful. Good prices for services. This is hands down the best spa I've been to. I definitely Recommend this place to everyone.
5
7 years ago (11-04-2018)
First things first, the best services at kneaded relief is their massages. I have done some spa services with them and I am most impressed with their massage staff. Maria (the owner) is the absolute best. She's always booked up so be prepared to wait. She is so knowledgeable of body mechanics and the surrounding muscles. I never leave feeling like "eh, did I even get a massage?"
As for the pedicures and manicures, I probably wouldn't go here just because I know it is not what they specialize in and they are pricey in that department. But the atmosphere is SO relaxing (which for a spa is huge). Whatever service you decide on you will not be disappointed.
5
7 years ago (01-11-2017)
Absolute best in Madison.
Duke is one of the owners and definitely adds to the positive interactions!
The front desk/scheduling folks are still growing their customer service skills, but none of that registers after you experience a massage done by one of the tenured massage therapists here. WOW. Very nicely done and worth every penny.
5
8 years ago (05-09-2017)
Love this place! The staff was always kind and professional. The atmosphere is just what I needed; clean, soothing and relaxing. I no longer live in the area but when I'm passing through; I'll pay you a visit.
5
7 years ago (02-11-2017)
I have mixed feelings about this place. The building is beautiful, close to my house, the staff is nice most of the time, prices can be a bit high but if the service is good I am fine with it. I've been going to this spa for over 6 years. I get a gift card from my husband's company every year. I've done nail polish, manicure, pedicure, massage, foot relaxation massage, waxing. My problem is that every time I go I don't know what to expect. The service can range from fine to mediocre and the spa does not seem to care about costumer satisfaction. They don't make you feel special, the foot massage pressure was the worst, the nail polish ladies can be rude. I don't like to leave bad reviews but what else I can do?! I did a massage 2 days ago and when I left I felt that I needed another massage. Did not had the ahhh feeling. I am going to suggest my husband's company to buy the gift cards from another place.
2
8 years ago (05-06-2017)