Lake Country Marine

Could not be happier with the sales team and the service department. I purchased a 2017 Godfrey Sweetwater Pontoon from Travis Jones (sales associate) and the attention to detail could not have been better nor could I have had a more pleasant experience. The owner of the company, Chuck, was also involved in my overall Lake Country Marine experience and I could not be happier with everything. Their service department is top notch and they pay attention to every detail as they explain things to you in a way that you come away with a feeling of knowledge and satisfaction that the job was done correctly and professionally. I will definitely use Lake Country Marine again for all my boating needs.
5 7 years ago (08-11-2017)

Have to give kudo's to the owner. I had an issue with my boat and he really helped out tremendously. His commitment to getting my boat fixed and back to me was over and above. I really appreciate how much he cared for me as a customer with a family. Short story is that we had a lake house vacation and without the boat we would not have been able to have much fun. He and his team made sure that did not happen and I know he was even ready to go WAY over and above to fix the issue. Thanks! I will be back in the fall to get my fall decommissioning. Thanks!
5 7 years ago (21-09-2017)

I asked for a routine service, they tried to over charge $175. I told them to look at my boat because the motor was missing. When I took the boat on the water, it was running worse than when I had them look at it. Had to have another boat shop look at it. Never again!! Customer Service does not have a clue about boating. Mike, the Service Manager, was who I dealt with. He has horrible manners and wasnt really worried about my boat being fixed properly. We store our boat there, the ladies in the office are great!!
1 7 years ago (27-08-2017)

We tried every other marina at Lake Anna. Chuck was friendly and sold us immediately. We could not be happier with the service or product. We did have an issue with the floor but Mike took care of it without any problems. We will keep coming back and I will definitely recommend you. And Chuck your attitude was awesome you made myself and my wife feel welcome and comfortable. Thank You
5 8 years ago (14-02-2017)

They are doing the best they can.
2 7 years ago (28-12-2017)