Lake of the Woods Marine & Services

The team at Lake of the Woods Marine & Service Plaza was amazing to work with. We purchased a used pontoon boat from them and were very pleased. They were very upfront about the condition of the boat and sent us additional pictures prior to driving up there to take a look. They went over all the aspects of the boat and explained to my wife lots of great information. The trailer we brought to pick the boat up was not in the best shape. They went above and beyond what others would have done. They replaced a few bunks that were sub-par, check the tire pressures, checked lights and made sure the boat was going to be safe for my wife to transport back to Richmond. Highly recommend working with this company! We will now be using them for all of our future needs!
5 8 years ago (07-03-2017)

Took our boat to Lake of the Woods Marine for winterization and service mainly because of their convenient location right outside the front gate of our lake community. The boat was delivered to the owner with both the cockpit and bow covers in place. The boat was returned with the cockpit cover missing and the upholstery in the boat sopping wet from recent rains. I was told I was mistaken and that the boat was delivered without the cockpit cover. The bow cover was in place and the extension pole for the cockpit cover was resting on the seat. The worker who brought the boat to the front explained the cover must be in one of the seat wells. It was not. It's a "he said / she said" situation. Recommend take and record inventory of everything you leave on your boat if you use this business. I'll be looking elsewhere
1 8 years ago (20-12-2016)

Went to inquire about used boats and drove through the parking lot to look around while I finished lunch. I was "greeted" by a dour looking man who treated me as if I'd broken 6 federal laws by taking a look around. I'm sure there are friendlier places to do business. Too bad though, as I live right across the street.
2 8 years ago (04-03-2017)