Lancaster County Marine, Inc.

These are the most genuine people you will find in business. We are a small boat manufacturer located in Vancouver Washington and we had shipped a boat to a customer in the area. Upon delivery, we found ourselves with a damaged trailer and a very frustrated customer. Dale at Lancaster County Marine was able to help us get set up with a new trailer and the correct set up to accommodate the boat which they did not have in their possession. They went well above and beyond what most companies would do to help us in our time of need. Dale stuck to his word and made sure that everything was done right. Hands down the best supplier we have ever worked with! Thanks again LCM!
5 7 years ago (10-04-2018)

Wow... what a horrible experience. It's a shame to see what's happening with these guys. I took a homeless man here who had left a 150 dollar deposit several years ago. We went in and asked about the possibility of issuing a refund for the amount and were informed of their policy to receive store credit. We asked about making an exception so that the man can have some money to eat. We were reminded of their policy and they simply confirmed that he can purchase anything in the store for 150. This company lost their way (could be the younger more arrogant generation taking over)..
1 7 years ago (23-03-2018)

The experience I had with lancaster marine was great .excellent and knowledgeable staff.I purchased a 2018 Hobie outback and I love it . Thanks to the entire Hartman family.
5 7 years ago (08-04-2018)

I wanted to get my stingray boat winterized for winter. It has always been garage kept, I like keeping it out of the weather!! I called and was told to bring it in. I did and when I got there I was told that they are 1 to 1.5 weeks out in work and they are responsible for freezing once the boat is on their property. That's fine and understandable, so I said ok, let's make an appointment that in 2 weeks or so I can drop it off so it wouldn't be sitting outside for over a week. The lady at the desk said that they do not do scheduling and I couldn't make an appointment to wait on it either. They fit them in when they can. I told her, well my boat is not sitting outside if it doesn't have to and I will find somewhere that will winterize while I wait. After posting this review, I got a call from Dale. He apologized for the misunderstanding and asked for another opportunity to service me. I gave them the opportunity and i was really impressed. I dropped my boat off and two days later it was winterized and ready to pick up. They really did a good check over on it and found some things wrong that I knew needed attention, and fixed it for me. They did a great job, I will be using therm in the future!!
5 8 years ago (29-11-2017)

Knowledgeable guides, the expertise to discover the best fit, and service for long term success. LCM is worth any extra miles you take to get there.
5 7 years ago (24-03-2018)