Reviews
The moment I walked into the store I was acknowledged. Brandon was very knowledgeable and have exceptional customer service! I knew once after speaking with Brandon that I would make a purchase! I provided Brandon with my price range and he found the perfect mattress set! Thanks Brandon for being kind and attentive! Customer service is very important to me, and I received the best from Brandon! If you are looking for a new mattress please ask for Brandon, he will take great care of you! Thanks again Brandon!
When I walked into mattress firm, I was greeted by an associate named Brandon. He was knowledgeable, asked me intuitive questions and listened closely to my replies. He was able to tell me which beds would be most suitable to help with my back issues. He showed me a range of options, while being mindful of my price point. Working with him was so easy because he was laid back and calm. There was no pressure. I had space to think. He provided top notch service to me while also helping another customer which shows how efficient he is! Also, he let know which add-ons and upgrades were available, again with a smile and a “no pressure” attitude. I purchased a mattress, frame, headboard and pillows all within my specified budget. He’s a pleasure to work with! I would 100% recommend him.
Awesome sales and customer service experience. Went onto store to try out some mattresses and were amazed at the quality and improvements in sleep quality with these mattresses and bases. Really excited to get our purchased products delivered for better sleep quality. Sales manager was knowledgeable and very informative so if you’re in the Kennesaw area Mattress Firm go see Ross. He was awesome.
Hi. Went to Mattress Firm today.. I met with Brandon a sleep expert. He showed me many mattresses. He explained to me the prices and specials. He was very knowledgeable about the different mattresses and they health benefits. I feel I got a good deal for my money. I am happy.
I had a very pleasant purchasing experience at Mattress Firm. It was not high pressure. Wendy, a very attractive salesperson, showed me all the lines and benefits of each mattress in the price range I was looking. She was very knowledgeable and i got what i was looking for at a reasonable price.
Ross was very knowledgeable and took a lot of time explaining all of my options. He helped me pick the right mattress for us! Handled 2 other customers in addition to me and did so efficiently and professionally. Highly recommend the Kennesaw store. Ask for Ross.
Found us the perfect mattresses for our needs and budget. Katie was very helpful even after the sale when I came back to show my son the mattress we got for him. 100% would recommend.
Justin, the manager, was awesome! He was very knowledgeable and really helped us narrow down the choices to make an easy decision. He got us at the price point we were comfortable with and out the door within an hour.
We worked with Sam. He was helping out the Kennesaw store but works the Perimeter area. He was super nice and knew his mattresses. He was able to guide us through the process of purchasing a mattress smoothly.
This was an excellent experience. The store manager Justin helped me. He was very helpful and showed me every type of mattress, answered every question I had and allowed me to feel good about my ultimate choice.