Reviews
I've had eye surgery twice with Dr. Burns at his Huebner road location and each time I was treated with the most professional care. I recuperated as expected and have not had any post surgical difficulties. Follow-up appointments are always easy to schedule. I will have eye issues that will require life long care and i'm very secure that Dr. Burns and his team of experts are right there with me.
5
7 years ago (21-05-2018)
I have nothing but good things to say about my interaction here. Dr. Nancherla was very kind and informative on all the questions I had - he never made going to the eye doctor so easy. He helped me get the perfect prescription and now I can see better than ever. Definitely going back and 100% recommend going here! I'll be back in six months!
5
7 years ago (05-06-2018)
When one first walks in, there is a receptionist sitting right in front of the door to welcome customers and provide assistance which makes it an inviting environment. The receptionist then directs you to sign in at one of the kiosks which makes it easy and convenient for me to sign in but may be troublesome for those who are not tech savvy. Depending upon the time and day of the appointment determines the wait but its not excruciatingly long. Once called for measurements and eye dilution drops they have you sit in a separate waiting room for another 30 minutes which can be unnerving especially with children. Then when one finally is seen by the doctor it only takes 20 minutes for the exam and prescriptions. Unfortunately I did not purchase my eye wear from their office because that would have took 1 to 2 weeks to recieve my glasses. I suggest going to an outer source for glasses because their selections were limited and pricey. As for the visit, the environment is welcoming and comfortable, the staff is friendly and professional, the wait can be unnerving just as any other, and the products are a bit pricey. Overall go for the exam but elsewhere for the eyewear.
4
7 years ago (29-05-2018)
Near 5:00 pm and my eye started having very scary things happen, seeing a haze over eye and images like lighting bolts. I called , paniced and the person answering the phone got me an appointment the next morning. Was still afraid to wait and just wanted to talk to a doctor. I was given an after hours number. Doctor on call, called me within 5 minutes, Dr. Sharma, who was beyond kind. She said I should be okay to wait for Dr. appointment next day, and that she was really happy I was seeing Dr. Evans. She stressed if anything changed, not to hesitate to call back.
I was thankful to be fitted it. What was and is happening is very scary and not a norm. Dr. Evans saw me and he was so kind, professional and explained what was going on and that he would help me get set up to see Retina specialist in two week. Again, he is really wonderful, cannot say enough good things about him. The only regret is that after I got home I could think clearly and now have more questions. My eye is still doing things that scare me, and I only wish I could get in sooner to see the Retina Specialist. However, I know that if something happens, I can call and get in. Again, so thankful to the lady who took the time at close of day to get me an appointment so soon. Rob, at front-entrance desk was also terrific. He was kind, funny and very helpful with the kiosk that I was not familiar with.
Dr. Evans, thank you for your patience and kindness. You are a good man.
5
7 years ago (09-05-2018)
I hate the sign in computer. I was forced to pay $45 for a prescription for glasses I didn't want. I plan on finding a new doctor who is more customer friendly.
2
7 years ago (25-05-2018)