Nebo Ridge Bicycles

Top notch customer service. The mechanics are extremely knowledgeable and experienced.
5 7 years ago (28-05-2018)

Super cool shop plus excellent espresso! Knowledgeable staff and friendly.
5 7 years ago (15-01-2018)

Tried to buy a $2800 bike that was 2yrs old and still unsold for my wife and really just wanted an excuse to feel like we were getting friendly service so I asked if they could toss in a $23 bottle and cage. I know margins are about 40% on new bikes so asking less than 1% free was a slam dunk and good excuse for me to support a local shop. The manager actually acted like a real jerk and said no, that he could only do an $8 bottle/cage combo. It was so petty we walked on principle. The salesperson could only shrug as we left. The same manager made the comment earlier that "you're touching the wrong bike" as I looked at a men's bike while shopping that same day. Apparently you cannot touch the men's bikes if you're shopping for women's bikes. If it was just a poor salesman I probably wouldn't leave a review that impacts business, but this was all dealings with the manager. He's the person who represents your shop. I really wanted to overpay for a 2016 bike as the 2018's were coming out. Digging your feet in over $15 on a $2800 purchase just says "we will never help you with any issue" to the customer.
1 8 years ago (21-07-2017)

Came here multiple times to get my mountain bike serviced. Great place and mechanics know what they're doing!
5 8 years ago (18-08-2017)

Stopped in for a tube and other small parts. Very friendly and helpful staff.
5 8 years ago (31-08-2017)