O'Sushi Japanese Restaurant

AWFUL customer service. I was treating my mother to sushi on mother's day. when we walked in and said hello the "host" just looked at us. She asked us dryly how many, then waved to an area, didn't tell us which table. After being dismissed we sit down and at least 8 minutes go by with no menu, and no server to take our drink orders. I had to get up and FIND a menu. minutes later I flag down a server and ask for more menus.we shouldn't have waited that long but our mom wanted sushi. So a different lady comes by to ask our drinks. Shortly after, she comes back because she forgot what we wanted. Meanwhile the table that came in after us was ALREADY eating. The lady came back and puts the drinks on our table without addressing us, then promptly left. No straws while others had them. At this point we're getting ready to leave. She comes back and tells us we can't tell her our order, we have to write it on a sheet. I asked if entrees were on the sheet, she said yes. They were not. We then sat there for another 10 minutes because my mother was patient. I was not. The place was not crowded, they had 3 servers, 4 chefs behind the line, and as a manager at a restaurant establishment I KNOW they had ample time to serve us. One of the ladies literally sat down and talked to some guy for a little bit. I have never been treated so poorly a restaurant. Do not come here unless you want to be ignored.
1 7 years ago (14-05-2018)

The food is great but I had to subtract two stars because of the consistantly poor service. I come here often and I don't think I've ever seen a single server smile. It's almost like they are annoyed you're eating there. Based on the other reviews, others agree. And I doesn't seem like an issue they care about changing. Could be a simple fix!
3 7 years ago (04-04-2018)

The food is good but the service is horrendous. I've been to this restaurant twice, each time the workers were dry and aggressive. The last time I was here the Hispanic worker was saying very foul things about my group of friends in Spanish to the cook. Little did he know my boyfriend understood every word he said. So he asked for our boxes in Spanish to the rude worker and of course he was quite. I'm never going back to this restaurant. I will make sure to spread the word that they don't deserve any customers until they learn how to treat their customers.
1 7 years ago (05-05-2018)

Great food. Fast friendly service. Clean restraunt, clean bathrooms, good food, average prices. I would recommend to friends and family😊
5 7 years ago (17-05-2018)

Went here because my favorite sushi restaurant Kabuki was closed for renovations. Service not that great, no complimentary starter like miso soup or salad which is something I look forward to at Kabuki because their miso is great. Sushi rolls too big for my liking. I will say that the sushi was served fast and the white tiger roll is fresh and yummy.
3 7 years ago (22-04-2018)