OfficeMax

Excellent customer service. Much nicer than Staples.
5 8 years ago (17-05-2018)

I came in on a Friday night 45 minutes before they closed and made customizable business cards in the store on their self-service computer. I paid and put the order in. I wasn’t told it would be a while to get them and that someone else prints off the kind I ordered until the next day when I came in to get them, under the assumption they would be done when the site says an hour. Which was another issue, going online at home had very different options than in-store. So I cancelled my order since I needed them asap, and went home to make them online with the same day offer. I did that around 3, five hours before they closed. I also made brochures. When I came in the next day several hours after they opened, the cards were done, but the brochures were not and I had to wait an hour for them. For some reason they wouldn’t print on the right sized paper even though I had clear photos and stayed within the lines given when you are making it. The person who helped me, Reggie, was very nice and helpful. But in the end I was very frustrated with their system and all of the issues that popped up through my three day experience. They didn’t seem to take my order very urgently, I definitely didn’t feel like I was valued or made a priority whatsoever until Reggie helped me finally.
2 8 years ago (14-01-2018)

Great if you need printer paper and you can't get to Albertsons.
4 8 years ago (26-12-2017)

Big box store, light traffic. Friendly staff with some familiarity with their products.
4 8 years ago (20-10-2017)

Needed print work done, including designing two images into a back-to-back, two-per-page setup that would be cut down to size. The team got us in and out in less than an hour. Second trip needed the same work - team members working then were much slower on the design side, but still very friendly and capable. Don't ever mess with Kinko's printing - just go here. It will be a much more enjoyable process, and probably cost less, too! (Google let's you know about in-store coupons here, which saved us 20% on out first job.)
5 9 years ago (20-11-2016)