Staples

Súper friendly and helpful. Went to scan. Had problems with the scanner but they took my papers and did it for me. Very friendly staff.
4 8 years ago (29-05-2018)

My wife and I were shopping for school supplies when we asked a question about pricing on a $2 off 3 or more of the Staple brand heavy duty binders. We were greeted by a sales associate with limited knowledge on the sale. He diverted us to a frazzled looking manager who quickly made excuses as to why we should not expect the deal to happen. One such excuse was that the sale ended yesterday!? However, the signs were still up and, despite wanting to do a mix and match on three identically discounted binders (something other stores do in the area) we were told if they were not identical SKU's this would not work either. My advice, do not lose a sale over small variances and make it right for the customer when it was Staples' mistake for leaving the signage up.
1 9 years ago (03-09-2017)

Bought a printer online which said it would be ready within one hour. I went over 5 hours later and was told that it did not come through on their side of the system and that I would need to come back later, even though I had an email with a confirmation number attached. Whatever, I thought. It's frustrating, but not the end of the world. So I asked if I could just buy the printer and try to refund the online purchase later. After the salesman tried to up-sell me on other printers he went back and got the printer I originally came to pick up. Now at check out I find out that the 3-year warranty I bought online for $4 dollars was actually going to cost about $20 and there was no way around it. No thanks. I emailed their customer service and haven't received a reply in a month and counting. Update: Over 3 months later and I've never heard from their 'customer service'.
1 9 years ago (29-08-2017)

Only been in here a handful of times, then stopped because employees were rude and didn't seem to want to be bothered by customers.
2 9 years ago (20-12-2017)

They usually have everything in stock that you're requesting there is a handicap parking directly out front it is easily noticed within the complex
4 9 years ago (05-10-2017)