Petland Discounts - Derby

Travelled yesterday to the Derby store from Woodbury because when I called and clearly stated that I was looking for two female pet rats for my son (9) I was told they had plenty. Got there and found a girl to help, she took one female out and let my son hold her and all was good. She then had him pick a second “female” but seemed to rush this one into the box which I thought was odd, but trusted her since she works there and said herself that we were looking for TWO FEMALES. Get home and the second one, that she rushed into the box, is very clearly a male. So we now have a male and female, unfixed, with my son already attached. Thank you so much for causing stress and frustration as we now have to separate them until we can get the male neutered. This was more than a mistake, this was purposefully hidden from us. Oh, and my husband is a veterinarian (which I told her), so I’m not sure why she thought she would be able to pull one over on us. Very, very irresponsible. Plus they’re all piled into one tank so who knows how many have already mated. So disappointing.
1 7 years ago (17-02-2018)

They changed the layout a little, now it is more open and easy to access. They do not carry cats or dog. They do have birds, rodents, fish, some other animals. They carry a wide selection of foods, and toys for pets and exotic animals. It is in a convenient location, and the staff is very friendly and helpful in helping you decide what to get. Plus, if you have a large item you can pull your car right up to the door for easy transport.
5 8 years ago (24-04-2017)

Went to buy crickets and they were all fat and looked to be gut loaded. Never had this experience from any other pet store and it really helped me out.
4 7 years ago (14-01-2018)

They don’t honor there policy when animals or the fish die with in 48 hours. I bought a few fish there they died the next day I brought them back and the store manager said there’s nothing they can do about it and no refunds or exchanges. I’ve been going there for years and it’s a disappointment
1 8 years ago (17-11-2017)