Plumbing Solutions, LLC

I would NEVER recommend this company even to my worst enemy! I live in a home built by Mungo, and Plumbing Solutions was the contracted plumber. Since we moved in 4 years ago, we have had 5 different plumbing issues from leaking tubs to an incorrectly installed sewer pump that backed up and spilled sewage all over the outside of my house. Not only that, but when I called to get them to correct their installation of the pump, they flat refused and hung up on me after telling me that they had not worked for Mungo in 5 years and it was not their problem. Brian is who I spoke to, and he could not have been more rude. If you decide to use this company, prepare to spend lots of time and money getting their mistakes corrected.
1 7 years ago (29-03-2018)

We were having a tankless water heater issue during the unusual winter chill after living in our new home for 5 months. I called the emergency (warranty) number on a Tuesday and left a message. After a few hours of no response I texted and still did not hear back. I contacted the builder directly on Thursday night to inform them that Plumbing Solutions never got back to us. They immediately took charge and got someone (with difficulty) to come out from Plumbing Solutions the next day (Friday) and take a look at the heater. We aren't sure if anyone actually came because no one ever knocked on our door. If they did come, they made things worse. I called the emergency number again on Saturday morning...no answer. I texted...again, no response. I had to go through the builders again to get someone to come. By then (Saturday 4pm) the water heater was gushing out water. All the guy could tell me was that it was broken. Duh! He shut the water and power off. They couldn't send anyone back until Monday when they finally discovered we had a faulty water heater. We then had to wait until Tuesday to get it fixed. It took a whole week of living without hot water to get the problem solved! At least I can thank Plumbing Solutions for my low water bill!
1 8 years ago (13-01-2018)

Best service in SC for sure! Guys spoke clear english, no translator needed. Jeff, Chris, James are the best guys to work with. They saved me a ton of money. Thank you guys.
5 8 years ago (13-07-2017)

I called Friday morning and Plumbing Solutions LLC had someone out to my house by noon! I am very happy with the job that was done. The serviceman was thorough troubleshooting my issue. I would highly recommend their services.
5 9 years ago (03-03-2017)

They called ahead and were there within the time frame we discussed. They immediately introduced themselves and asked questions pertaining to the issue. Immediately started working and explained what he will be doing. After he assessed the situation he gave me his diagnosis and started working on the issue. Found the problem and fixed it promptly. They were professional, courteous, and clean. Tommy and Ronny were great guys and they are now our "go to" guys when we encounter any plumbing issues in the future.
5 10 years ago (02-02-2016)