Reviews
I signed-up for the full wash + $10.50. I was under the impression that my counsel was going to finally be cleaned-if not at least - wiped down. Didn't happen! However, they were excellent, high-pressure blowing creveces & very meticulous with totally drying car rims, mirrors, etc. I will go back & this time, I will re-read the list of services... Perhaps I miss read the menu.
4
7 years ago (11-04-2018)
Seems to be hit or miss with the reviews of the Lomas location. Personally, I've only had one bad experience there, and that was nearly 20 years ago. I gave the benefit of doubt, and since then I've been through countless times with no problems, or at the least, if I had a problem, the line staff were quick to remedy it. "The Best" package, at under $20, is still one of the best values in town. Nothing is ever perfect, but these guys do a better job outside of hand washing than anyone else. Line staff are always friendly and courteous. The only reasons I'm not giving 5 stars are, 1) the reviews which seem to be from employees stating that the tips in the tip boxes aren't actually shared by the staff, and, 2) the cashier, who always seems annoyed by your very existence, and has, on several occasions, actually completed the entire transaction without ever speaking a word. Otherwise, the place is great.
4
7 years ago (17-02-2018)
Exterior clean was below average which is expected when it’s ran through an automatic wash. Paid extra to have the interior completely wiped down because it had some extra dust and dirt from camping, they completely soaked my entire interior with armor all it was greasy and disgusting they left my floor mats full of dried up mud, didn’t realize until I got home but they also scratched my truck on the front quarter panel. It looks like one of the guys was wearing a metal belt buckle and leant against the truck to wipe the windshield and his belt ground against the paint. I called about the scratch and was met with a rude manager who’s tone made me think he thought I was lying. He said to bring it in so he could look at it but after thinking for a bit I’d rather them not touch my truck again I’ll have to pay for it to be PROFESSIONALLY fixed
1
7 years ago (30-04-2018)
They always do a great job! I like the cashier today. She’s very friendly.
5
7 years ago (01-06-2018)
I love the fact you get a 3 day rain check! And the prices are way better than Mr. Wash and they do a much better job. Every time I take my car to Mr. Wash I'm disappointed and I have to take it back for them to do it again. With Rain Tunnel I know the job will get done right the first time!
5
7 years ago (26-01-2018)