Ultimate Express Car Wash

It really seems like no one works there. The young guys open the gate when they want not at 8am like the hours say. And take your own towels because you will need it to dry off your car. Also look for a clean vacuum with out dirt on the floor. I tracked all that dirt back in my car because they don’t sweep the parking lot. OH YEAH NOOOOOOOOO CASH ONLY CREDIT CARDS!
1 7 years ago (17-04-2018)

Not sure what all the complaints are for. I've been visiting this car wash for a number of years. I've really enjoyed the drive thru tunnel, and oh yeah free vacuum. The prices are reasonable enough with $6 dollars for a basic wash. ***Update*** After reading the reviews I can see where people are coming from. The machine will only take credit cards because the cash was stolen aparently! The vacuums still work (well most of them,) and yes one of the gates is closed, probably getting fixed from the theft? You could do much worse, although if you're driving a car with a high roof it may damage your vehicle so maybe try some place without a roof!
5 7 years ago (24-04-2018)

Very poor customer service. Called multiple times because we got double charged for the monthly rate and was never called back never refunded and our account was never credited. It is cheap but there are better cheap places than this place
1 7 years ago (08-04-2018)

This place is absolutely awful! They damaged the roof of my car causing over $3,780 in damages. I have been calling everyday trying to talk to the manager and owner and they refuse. They will not let you talk with the owner and say they are not liable for any damages. They have horrible service and negligent employees. Do not go here if you value your car. They are unprofessional and the car wash doesn't even clean you car.
1 7 years ago (27-03-2018)

Used to be good. Now the vacuums don't work or fall apart. The final straw for me was trying to visit during business hours and the gates were closed. I saw an employee sitting down doung nothing outside. I recommend rain tunnel car spa now. It's at 10705 Central Ave NE, Albuquerque, NM 87123. The vacuum system is amazing there! Way better service than ultimate car wash.
1 7 years ago (03-10-2017)